management skills

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Handling Patient Objections

Years ago I did an article concerning treatment presentation. Poor or weak treatment presentation is still the most common difficulty among our clients. Even with

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Consider This…

While there are a variety of reasons why patients may complain about service, here is one you may not have thought of. Even though the

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Monkeying Around

Going in to work every day can be a drudgery or a feel like a duty to show up.  Same old, same old.  Everyone reports

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Survival Potential

How a practice is performing and how to increase its profitability is most efficiently accomplished through the use of statistics. Some people call them “performance

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