Feel Better about your desk

How to Feel Better about Your Desk

I have been in more than 100 practices over the years of meeting…

The Power Of Encouragement

Have you ever experienced an entire day … or week (or month…
Super Staff

Time For Change?

As a practice owner, you have a whole new year ahead of you and…
Over Expansion

Is Overexpansion Possible?

Many practitioners are worried about getting too big too fast.…

Who's Driving the Bus Anyway?

If I had a nickel for every practice owner who had staffing…
On the Verge of Greatness

On the Verge of Greatness?

“Excellence is not a destination; it is a continuous journey…

Service Above and Beyond

Have you ever bought a product or paid for a service where you…

Increasing Efficiency

A practice can be a very busy environment and the pace can be…

Myths about Making Profit

Whether you own a practice or work in a practice, you probably…
Empty Waiting Room

Butts In Chairs

While it’s wonderful to have a big (or small) practice location,…
Top Priority

The Top 3 Priorities

Once upon a time, the Practice Owner looked at her stats for…
Super Staff

The Pop Can in Reception

There it has sat, for over half a day. The lonely, empty, unloved,…