management skills

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MBA vs. Functional MBA

I asked a chiropractor recently, “Are you an effective executive in your practice?” His answer: “No, I’m a chiropractor.” What’s wrong with this picture? While being a good healthcare provider is definitely a must for any good practice, your schools have left out 6/7’s of the training required to reach your practice’s full potential. For

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Ever Felt Like Firing Yourself?

As a practice owner, many have felt that there are days when they have thoroughly mucked up something and should fire themselves. It’s that or fire everyone else in the practice. Are either of these solutions rational? Probably not but what, then, is the answer? No Management Training? First of all, if you have been

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Crashing Income

The Wrong Thing to Do When Income is Down

A whole recession and economic dive can be started by just one foolish action that is the wrong thing to do. Businesses go bankrupt every day from this mistake. When your income is down, a natural instinct (and one often recommended by accountants) is to cut back on any expenditures that do not seem “vital”

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Shrinking or Expanding

Is your Practice Shrinking or Expanding?

Sweaters shrink. Bank accounts shrink. Waist lines shrink. Insurance coverage shrinks. But practices aren’t supposed to! There is a natural law about this: Nothing stays the same forever. It is common knowledge that things are either growing or they are shrinking. As an example of what I mean, I met a 72 year old dentist

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Not All Rowing in the Same Direction?

Do you sometimes feel that you’re not all pulling in the same direction? Ultimately, the whole team is supposed to be there to give every patient or client who walks in the door the 5 Star Care they are paying for. Somehow that generalized purpose “sounds” great, but in the day-to-day world of the practice,

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Going nowhere

Foot on the Gas, But Going Nowhere Fast?

Going 150 miles per hour as the practitioner, but can’t seem to get enough done outside of treating your patients? Do you ever feel frustrated by lack of time to manage the practice? Not getting where you want to go with the practice? Being the CEO of your practice as well as being a hands-on

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Plan

Making it Happen

Over the years I have seen some of the most brilliant ideas fail. The reason being that the planning to get the idea implemented was poor, incomplete or non-existent. Any idea or change should be planned out to ensure that it gets fully carried out. Once you have the idea or change, you must sit

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Taking things up a notch

Taking Things Up a Notch

Have you noticed that people are expecting more and better service for their money than ever before? And have you ever sat down with your team and worked out in detail how each aspect of your practice could give a little more or better service to your patients or clients? The practices or clinics that

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You Know You Are A Micro Manager If…

you worry about what to do about the squeak in the cabinet door in your office when you are at home you require every decision your staff make, even on the smallest detail, be brought to you for approval you personally keep close track of your supplies like how many rubber gloves are being used

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“I’m Not Interested, Thank You”

Empathy: The HEART of the Practice

Ever worked with someone who, upon hearing a misfortune that you just experienced, reacted by saying, “You’ll get over it, move on.” Or, “Life sucks, nothing you can do about it.” Or, “Really! You DO have a lot bad things happen to you, don’t you?” You could say that this person has “no heart.” Clearly,

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Computer Shopping 101

People have a lot of different attitudes towards computers: love ‘em, hate ‘em, tolerate ‘em, curious about ‘em, could care less about ‘em, break ‘em, use ‘em, kill ‘em, and so on. I personally hated ’em, while my husband Bob, our main consultant at AMI, is a computer guru who had worked years ago at

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Shortcut to Prosperity

Is There A Shortcut To Prosperity?

You have problems if you focus too much on making money or too much on production. If you focus too much on making money, all you think about is “get money, get money, get money”. You borrow as much money as you can. You convince people to pay for services or goods you have not

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