Knowing how a practice is performing and how to increase its profitability are most efficiently accomplished through the use of statistics. Some people call them “performance metrics” and others may say “practice metric monitors,” but in any case, they are referring to the numbers which measure the productivity of the various areas of the practice. […]
Increase Your Survival Potential Read More »
… and the whole world smiles with you! Has anyone frowned at you lately? Did one of your friends or colleagues look a little serious or preoccupied? Did it make you feel good? Probably not! There have been many studies to show that smiling increases your own personal health, but even further, if you smile
For your patients’ sake as well as your own and your staff’s, keeping a lid on tempers and angry outbursts in a practice is an important skill. Creating a calm working environment can increase the efficiency and level of production. Getting angry may be the correct response to some situations. Yet blowing up and overreacting
A Calm Environment Read More »
Jack tries to get along and not cause trouble. His neighbor plays loud rock-an-roll music all night long, so Jack buys ear plugs. Jack hates leaving his apartment as the building lobby is full of boxes and junk; he just steps around the mess. His co-worker makes Jack pick him up for work each day
Jack and Jill Story Read More »
The other day as I was analyzing a practice, I asked the doctor if she manages by statistics and she replied, “No, we wing it.” She had the grace to laugh as she said it, knowing that that was a less than optimum answer for her practice. Ever wondered why your practice stats go up
In the rush and crush of your daily practice, you may sometimes find yourself a little short on tenderness or empathy. Some of you seem to be born with more compassion than others. Some may have to work on it and practice living in the other person’s shoes to really get the hang of this.
Internal Marketing: Show you care Read More »
On a scale of 1 to 10, how excited are you right now? Do you really, truly want to succeed? Are you thrilled with your goals for today? Is your passion at 8, 9 or 10? If not, you need to learn to generate more passion for your work, your career and your life. To
The Power Of Passion Read More »
Do you feel overworked? Do you have too much to do? Are you not making the progress you want to be making toward your goals? Why can some people produce twice as much as others? Some people are SO efficient and organized they can make you feel like you are standing still. For example, Jane
The Do-It-Now Habit Read More »
To succeed, you need both force AND intelligence. If you use the correct amount of each, at the right times, you will succeed at anything you do. Unsuccessful Leadership You can find unsuccessful management everywhere. Certain leaders are too forceful: “Get 5 New Patients scheduled by tomorrow or you’re fired.” They might have short-term success,
Force vs. Intelligence Read More »
Can You Beat Procrastination? Hewlett-Packard recently published the following tips on the internet and said to share it, so that is what we are doing. Enjoy! Many of us juggle so many priorities that it’s tempting to put things off until the last minute in our efforts to keep up with our work without losing
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Having worked with many hundreds of Canadian healthcare professionals for 18 years, we’ve observed that most of them do a fairly decent job of hiring the right staff but they THINK they haven’t – simply because they’re not coaching them into the winning team. To help your team achieve DREAM TEAM STATUS, here are 10
The Winning Team! Perhaps you have one… Read More »
Want to have more new patients walking in your front door? Maybe you need to improve your front door! One of the easiest ways to increase new patient numbers is to update the image your practice projects. Many practices, having been around for a while, get a sort of tired, unchanging look that patients actually
Image, Image, Image Read More »