dental coaching

Am I a Good Staff Member?

Bosses of the world, please pay attention as this is a seriously important question to every one of your staff.  You hire them, put them on the job and hope for the best.  Each one of them can make or break the success of your practice, and the brightest ones are aware of this and

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Efficiency

3 Important Tools to Increase Efficiency

Most practice owners say they are concerned with how to increase the efficiency and production of their practices.  Actually, most business people of any kind want the same thing.  So what is so mysterious or tricky about having a totally efficient practice? Let’s answer that first and then it will open the door as to

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Dealing with People

Emotions Running Wild?

Patients and clients experience a lot of different emotions when it comes to your services, right?  Some come in like lions and go out purring with contentment.  Some come in like tigers and go out like tigers.  The staff of your practice are pretty much confronted with a total cross-section of humanity and not all

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The 10 Key

Profit Killers

As a practice owner, are you interested in increasing the profitability of your practice? If yes, you are in good company with almost all practitioners. After 7 years of post-secondary education, on-going continuing educational courses, a major investment into starting or buying your practice, and a lot of sweat equity, you really DO deserve to

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When Everyone is NOT on the same page

Let’s say you own a practice and have an idea that you want to implement.  And it is a GREAT idea!  You call a staff meeting to present it and get everyone excited about it.  But, only some of them bought in and others didn’t.  Worse yet, what happens after the meeting? Answer:  You may

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Hitting Your Refresh Button

From time to time it is a really good idea to sit down with yourself and do an introspective review of your practice and your life.  In other words, do an honest self-assessment as to the success and satisfaction levels in your life. You may find that you have let things slide that you were

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Practice Management Software vs. Human Management Skills

There are a million ads from software companies that promote that your practice management problems will all be solved by their software. But is this really true?  A software program is a definite must for a practice and very few practices are without one these days.  They range from freeware off the internet to extremely

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Want Something Done … Just Do It Yourself?

Do you ever ask someone to do something for you and get let down?  How about giving an order to a staff member and you get “push back” from the person and are told it can’t be done?  Do you ever just throw up your hands in despair and walk away and just do it

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Holding Yourself Back from Greatness?

You have a lot more potential than you ever believed!  Did you ever realize that?  Sometimes you don’t even know how MUCH you are capable of until some unforeseen event brings it out in you, right?  Ever had a day where 15 things went wrong and you fixed them all and were pretty damn proud

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Team Graph

Your Real Bottom Line

While being concerned about your bottom line as a practice owner makes sense because that is your take home pay, maybe you’re worrying about the WRONG bottom line. Is it really how much profit your practice made this year or are you focusing on the wrong thing? Are you reducing your bottom line? Breaking “the

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PR marketing

Grow Your Practice through Good PR

Amongst the thousands of ways to grow your practice, an important one often overlooked or underrated is the Power of PR. Public Relations is essentially a matter of communicating the ideal impression of you and your practice to the people you want to come to you for service. Public Relations delivers ideas, not products or

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It’s Not Too Late…

…to make your New Years Resolutions stick! 1. Powerful Goals When making or setting your goals, THINK BIG, but don’t go outside of your concept of reality. Be very specific … in fact, the more specific you are, the more chance you have of accomplishing them. They may be short term or long term. If

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