How you look, talk write, act and work reveal your professionalism or lack thereof. Society does not emphasize the importance of professionalism, so people tend to believe that amateur work is normal. Many businesses accept less-than-great results. Schools graduate students who cannot read. You can miss 15 per cent of the driving-test answers and still […]
Pretty much everyone experiences times or even days when things are NOT all right in their universe and the future can look bleak or even black. Business is not always smooth flowing and going in the right direction. What separates the successful people from those who fail, however, is how we deal with issues and
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When working to help expand a practice, our consultants frequently find that the staff and the owner are going in different directions because they have not sat down and created a mission statement. This is important whether there is one staff member or 20. What is a Mission Statement? To be effective, a mission statement
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Perhaps your practice isn’t as fully booked out as you would like it. Or maybe you want to build up a juggernaut and hire an associate so you have someone helping you take the practice to another level. If yes to either supposition, then let’s do marketing and “fill ‘er up!” Here are some basic
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A recent poll on the internet asking: What is the single biggest factor limiting practice success? The choices were: (1) clinical skills, (2) location, or (3) practice management? Answer: 8% “clinical”, 25% “location” and 50% “practice management”, and 13% “other factors”. The three aspects could be likened to a three legged stool, where if you
So the picture is this: Your practice seems to be in a slump for the last couple of months, and of course you try this and try that and nothing seems to bring the numbers back up. Then you start to wonder if it is “the recession” or some kind of temporary economic “down turn”
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Ever feel like “the walking dead” some days? Everything has become a monotony? Have to push yourself to keep going? There are probably a whole bunch of possible reasons and a million cures, but I have observed healthcare professionals closely for 25 years now and there are two sources for boredom that are the most
Success seems to come to some people more easily than others. What are the secrets to achieving those dreams we dream? How can we make it easier and faster to reach those dreams? One of the answers is: ORGANIZATION. If you observe highly productive people who are getting a lot done and are achieving their
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If you want happier staff, if you want to run on time and if you want more enthusiastic patients, consider scheduling “Ideal Days.” An Ideal Day must first be defined and then all appointments scheduled in accordance to this definition. When defining an ideal day there are a number of factors which must be considered.
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Sales and Marketing Denturists frequently ask me “What is the typical successful denture clinic doing?”. This is a hard one to answer as I don’t believe there is such thing as a “typical” denture clinic. Every clinic is unique, has a different set of goals and will strive for those goals in its own way.
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We live in interesting and challenging times. If you were to believe all the dire economic predictions, you certainly could give yourself an ulcer worrying about your economic future! During the really bad recession in the early part of the 1990’s, most healthcare practices experienced dives in the income, sometimes very substantial. Our clients, on
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9 Practical Tips 1. Disagree: Many so-called “experts” would like to convince you that things are “all bad.” You have two choices, you can agree and go into apathy about doing well at this time, or you can disagree and flourish and prosper. 2. Ignore the bad news: When people read or hear bad news
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