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Upleveling Your Practice

Upleveling Your Practice

Are you wondering what the heck “upleveling” is?  In short, it is a business term that means moving your practice upward through another level of growth or transformation.  Sound exciting…or terrifying? Have you reached a certain level of success and are now wondering what’s next?  Obviously some things need to be done differently if you

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Too Many Problems, Too Few Solutions?

Too Many Problems, Too Few Solutions?

Ever wake up some mornings and wish that you could hide out under the covers for the day, or at least a few more hours even though you had enough sleep? You’re probably too disciplined to do that if it is a workday, but where did that impulse come from? Is there something you wish

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Cross Training Your Staff

Cross Training Your Staff

Let’s say one of your key team members wakes up deadly ill and she can’t come in to work today – and you wouldn’t want her to either or you could end up with a team that all gets sick.  How the heck are you going to deal with this? You could shut the whole

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Financial Goals

From Debt to A Net Worth to be Proud Of

Most healthcare professionals (not all of you, but MOST) are in substantial debt.  You may still have Student Loan Debt.  Then you bought or started a practice from scratch.  How about that amazing house you bought or built.   But is it all bad debt? A Primary Impulse It seems that most people have a goal

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Helping People Say “Yes” to Treatment

Helping People Say “Yes” to Treatment

The Really Big Question for today: How on earth do you get the patient or client in front of you to choose, of their own free will, to go ahead with the IDEAL CARE you are presenting? Have you ever really decided to get a patient or client to go ahead with an ideal treatment,

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Patients spreading the word about you

Patients spreading the word about you

Probably you, like most practitioners, would love to have even more new business walking in the front door of your practice, right?  And sometimes you may wonder what methods you can use to do this effectively and financially viably (i.e. doesn’t cost an arm and a leg). You may even be confused by all the

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Are you the only one who …?

Are you the only one who …?

Patients flying in and out of the office, arriving late for appointments.  Emergency patients calling out of the blue and throwing your schedule off.  A patient or client was attacking you because of his bill for your services.  Meetings to attend.  Courses to go to.  Family waiting for you to get home tonight.  Accountant wants

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“I’m Not Interested, Thank You”

“I’m Not Interested, Thank You”

How many times in a week do you have to say, “I’m not interested” to some random telemarketing person on the phone — usually before they even have a chance to tell you what you might actually be interested in? For instance, we did just that with a digital phone company (said “I’m not interested”),

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Keeping Your Eye on the Future

Have you ever had a bad day where everything seemed to go wrong?  How about a frustrating day where you were becoming a zombie by the end of it?  Have you had more than one of these days?  If yes, you have plenty of company with pretty much every human being. The bottom line question

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"It Can’t Be Done" Attitude

“It Can’t Be Done” Attitude

There are many types of people in this world.  Some you want to work for you and some you don’t.  For instance, have you ever had a team member whose usual response to any order or idea is, “It can’t be done,” or, “It won’t work.”  This can result in a lot of frustration for

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Marketing Your Practice On or Offline

Marketing Your Practice On or Offline

Welcome to the crazy world of marketing to attract new patients to your practice.  Whether you like it or not, whether you want to partake of it or not, you ARE in the middle of it and part of it. You can’t have a successful practice with no business coming in your front door.  Uh-uh,

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How to Waste Money on Marketing

How to Waste Money on Marketing

When you need or want more new patients, there are millions of ways to market your practice externally to attract them.  Some work better than others and give you more return on your investment. However, all those marketing dollars can be wasted if a prospect calls in to your office and is not impressed by

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