Denturists frequently ask me, “What is the typical successful denture clinic doing?” This is a hard one to answer as I don’t believe there is such thing as a “typical” denture clinic. Every clinic is unique, has a different set of goals, a unique patient base, different dental philosophies and a variety of styles of
Sometimes life can feel a little flat and not so interesting and you may wonder why you even bother doing what you do. Especially after a patient or client dumps all over you for something you did or didn’t do. And to make matters worse, if you are the boss, you are supposed to be
Perhaps your practice isn’t as fully booked out as you would like it. Or maybe you want to build up a juggernaut and hire an associate so you have someone helping you take the practice to another level. If yes to either supposition, then let’s do marketing and “fill ‘er up!” Here are some basic
What would you say is the common denominator of all truly successful people? What have they done that enabled them to rise above the rest of the crowd? Why do others give them such respect and admiration? For sure, successful people are usually smart, motivated, hard-working, and so on, but these aren’t the fundamental reasons
A recent poll on the internet asking: What is the single biggest factor limiting practice success? The choices were: (1) clinical skills, (2) location, or (3) practice management? Answer: 8% “clinical”, 25% “location” and 50% “practice management”, and 13% “other factors”. The three aspects could be likened to a three legged stool, where if you
Most practice owners, if they are honest with themselves, feel that there is room for improvement and growth in their practices. What those changes are and how to achieve them is, however, often a mystery or a frustration or both. There are thousands of aspects to a practice that determine whether it reaches its full
In a Gallup poll of 2,000 workers, 69% said praise and recognition from their bosses is more motivating than money. Four out of five workers said recognition or praise motivates them to do a better job. Despite this, most workers feel they are not properly recognized nor praised. Studies by the US Army show soldiers
When healthcare professionals say, “My front desk…” they are not usually referring to the piece of furniture in the reception area but rather to the living, breathing human being taking care of business at the front of the practice. This person is the “face” of your practice and hugely responsible for the success of your
So the picture is this: Your practice seems to be in a slump for the last couple of months, and of course you try this and try that and nothing seems to bring the numbers back up. Then you start to wonder if it is “the recession” or some kind of temporary economic “down turn”
Ever feel like “the walking dead” some days? Everything has become a monotony? Have to push yourself to keep going? There are probably a whole bunch of possible reasons and a million cures, but I have observed healthcare professionals closely for 25 years now and there are two sources for boredom that are the most
The staff of one of my clients recently had some sweatshirts made saying, “I’m a Vet Tech, What’s YOUR superpower?” How’s that for confidence in who you are! It got me to thinking, what is MY superpower? Maybe I have more than one! I thought of one that everyone who knows me says: “You always
As the owner of a healthcare practice, you wear a dizzying number of “hats” (functions) and sometimes you may feel a bit bounced around and stressed by the end of your workday. Your main duties as the CEO of your practice (besides being the healthcare provider) are: leader, boss, coach, manager and executive. Here are
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