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Multi-Tasking

Multi-tasking: The Invisible Time Thief

Have you ever had a day where it was non-stop multi-tasking? Staff interrupting you while you’re trying to write up some charts, while handling supplier phone calls, while trying to read resumes to decide which one to hire, while checking your Blackberry or iPhone for emails and texts, all the while wondering why so many

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Statistics Are Slippery Things!

Statistics Are Slippery Things!

When managing a business or a practice, keeping an accurate tabulation of your production is extremely useful.  If you don’t know the results of various actions or all your hard work, you can’t assess whether you are being successful or not. If a healthcare practitioner tells me they billed a certain number last week, I

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micromanaging

Micromanaging: A Balancing Act

Being a good and effective executive, whether as the practice owner or the office manager, is sometimes like walking a tightrope without aerialist training.  Step over the edge on either side and there can be serious negative results. Coaching and training your staff on how you want your practice procedures to be performed is a

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Treatment Acceptance

Treatment Acceptance

A new patient enters your practice and sits in your dental chair and hands you their dentures.  This, however, is not the start of the sales process – that started before they even got to your practice. The beginning of the whole process is the method by which the new patient found you and chose

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Low Cost or No Cost Marketing

Want more new patients but don’t want to spend a fortune on marketing? Why should you when there is so many brilliant, free and easy ways to go about it? Our team spent 1-1/2 hours one morning last week putting our heads together to come up with a list of inside out marketing ideas for

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Overcoming Barriers

Overcoming The Biggest Barrier To Your Success

How many times have you heard or been told that all success takes is lots of action and being persistent? Well, most people feel kind of stuck in a rut and don’t know how to get out.  They don’t know where to start.  They don’t know if they can do it.  They don’t know what

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From Good to Great

Interested in increasing the flow of new patients or clients into your practice? If yes, you are not alone as about 95% of healthcare practices still have room to grow. Even if you are fully booked, there is always a need for new clientele because of natural attrition due to people moving on and passing

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Procrastination Hurting Profits?

Procrastination is something many of us are guilty of, some more than others.  It usually results in stress, feelings of guilt and crisis.   And yes, productivity often suffers as a result and thus can affect your profitability. On the grounds that fully understanding something often opens the door to being able to control it, here

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Success

Success Happens

Some people think success is only for the “lucky” or that “it’s a matter of being in the right place at the right time” or that “it’s who you know.” While it is a fact that there are people who have succeeded due to the above factors, did you know that everyone else can have

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Broken Piggy Bank

Are You Giving Away Your Retirement?

This article about discounting your fees has graced the pages of Denturism Canada a number of years ago.  However, the issue continues to rear its ugly head, so we wanted to “play it again.” The theme is:  Be the BEST and get compensated appropriately, or how to eliminate discounts in a practice.  By discounting, you

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Marketing To Fill Up Your Practice

Perhaps your practice isn’t as fully booked out as you would like it.  Or maybe you want to build up a juggernaut and hire an associate so you have someone helping you take the practice to another level.  If yes to either supposition, then let’s do marketing and “fill ‘er up!” Here are some basic

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It takes work to be the best!

It’s easy to be lazy and incompetent.  Anyone can do that.  But those who want to succeed in life find that it is done by learning and working at it. One of the big traps that can keep one from succeeding is making excuses and justifying why one is not successful or has failed at

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