Are you wondering what the heck “upleveling” is? In short, it is a business term that means moving your practice upward through another level of growth or transformation. Sound exciting…or terrifying? Have you reached a certain level of success and are now wondering what’s next? Obviously some things need to be done differently if you
Ever wake up some mornings and wish that you could hide out under the covers for the day, or at least a few more hours even though you had enough sleep? You’re probably too disciplined to do that if it is a workday, but where did that impulse come from? Is there something you wish
Let’s say one of your key team members wakes up deadly ill and she can’t come in to work today – and you wouldn’t want her to either or you could end up with a team that all gets sick. How the heck are you going to deal with this? You could shut the whole
Most healthcare professionals (not all of you, but MOST) are in substantial debt. You may still have Student Loan Debt. Then you bought or started a practice from scratch. How about that amazing house you bought or built. But is it all bad debt? A Primary Impulse It seems that most people have a goal
The Really Big Question for today: How on earth do you get the patient or client in front of you to choose, of their own free will, to go ahead with the IDEAL CARE you are presenting? Have you ever really decided to get a patient or client to go ahead with an ideal treatment,
Probably you, like most practitioners, would love to have even more new business walking in the front door of your practice, right? And sometimes you may wonder what methods you can use to do this effectively and financially viably (i.e. doesn’t cost an arm and a leg). You may even be confused by all the
Patients flying in and out of the office, arriving late for appointments. Emergency patients calling out of the blue and throwing your schedule off. A patient or client was attacking you because of his bill for your services. Meetings to attend. Courses to go to. Family waiting for you to get home tonight. Accountant wants
How many times in a week do you have to say, “I’m not interested” to some random telemarketing person on the phone — usually before they even have a chance to tell you what you might actually be interested in? For instance, we did just that with a digital phone company (said “I’m not interested”),
What direction is your life taking? Are you on-track for where you want to go ultimately? Or did you take a side road on the path of your life and you need to get back to the main road? Or maybe you have decided to re-purpose your life and go in a new direction that
About 30% of the healthcare professionals in Canada employ an Office Manager or Practice Manager in their practices. Many more are considering whether they SHOULD have one, but haven’t made the move yet. What is an Office Manager? Some O/Ms are the Receptionist, and some are the only staff – they perform all the office
Have you ever had a bad day where everything seemed to go wrong? How about a frustrating day where you were becoming a zombie by the end of it? Have you had more than one of these days? If yes, you have plenty of company with pretty much every human being. The bottom line question
There are many types of people in this world. Some you want to work for you and some you don’t. For instance, have you ever had a team member whose usual response to any order or idea is, “It can’t be done,” or, “It won’t work.” This can result in a lot of frustration for
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