management skills

Overcoming Barriers

Overcoming The Biggest Barrier To Your Success

How many times have you heard or been told that all success takes is lots of action and being persistent? Well, most people feel kind of stuck in a rut and don’t know how to get out.  They don’t know where to start.  They don’t know if they can do it.  They don’t know what

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Make your business work for you

Canadian RDTs are well primed to carry out the technical aspects of their profession. It’s taking care of business that seems the higher hurdle. With competition elbowing in and clients demanding ever more value for less money, and escalating costs for raw materials and equipment, and the price of continuing education increasing, it’s tough to

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Good to Great

From Good to Great

Interested in increasing the flow of new patients or clients into your practice? If yes, you are not alone as about 95% of healthcare practices still have room to grow. Even if you are fully booked, there is always a need for new clientele because of natural attrition due to people moving on and passing

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The Winning Attitude

The Winning Attitude

I watched a Disaster Decks renovation show on TV on Sunday night and was inspired by the gentleman whose disastrous deck was being re-born. He of course was required to help. He is a pro football player and everything he was asked to do, whether he knew how to or not, he willingly jumped into

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Does Money Control You?

10 Signs Money Is Controlling You: You constantly worry about having enough money You often wish you could buy more things Your only goal in life is to get rich, but you have no realistic plan You spend money to feel better You blame others for your financial problems (government, spouse) You judge people based

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The Real Reason For Stress and Burnout

Someone once commented that the only stress free state is when you are dead. It is my belief however that most of us would prefer to be stress free in this lifetime! The current idea of “learning how to live with it”, while intellectually clever, is not one that we can readily accept or should

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Do You Have A Winning Team?

There are days when, like the rest of us, you have wondered whether you should fire all the staff. Likewise, your staff were probably thinking it wouldn’t be a bad idea to hire a new boss. What’s wrong with this picture? Having worked with hundreds and hundreds of dental practices in Canada, we’ve observed that

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Lead

To Succeed, You Need To Lead

Whether you are the owner of a practice or one of the team members who make the practice happen, you are a leader to others.  Perhaps it is your staff you are leading, or maybe you are leading the patients/clients towards ideal care, or maybe you are a mom or dad leading your children, or

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I can do it

Why Waste Your Breath?

Ever had to face an impossible task or a killer deadline? Some people go into immediate protest: “No way,” “it can’t be done,” “get someone else to do it,” “why did you leave it to the last minute,” or “you expect all this to be done by when…?” The above are all reactions I have

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The Chicken or The Egg?

There is an age-old question as to which comes first:  the chicken or the egg.  Waxing philosophical for another moment, here is another:  which comes first, a good boss or a good staff? Having met with more than 6,000 doctors and analyzed their practices, I have observed that many have felt that they only have

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Evolution is Necessary

It was with much interest that I read the very important editorial, “Have we lost our way?” by Carlo Zanon (who is a very conscientious denturist and a cool dude) in the Fall 2003 edition of Denturism Canada, as well as the responses in the last issue and this one.  It certainly provoked a lot

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One step ahead of the game

One Step Ahead Of The Game

In a rapidly changing world, trying to keep a practice up-to-date and one step ahead of the game can seem very challenging, especially when you are not only the leader of your practice but also the full time healthcare provider. The penalties for not keeping ahead can range from: patients (or potential patients) being lost 

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