Patients flying in and out of the office, arriving late for appointments. Emergency patients calling out of the blue and throwing your schedule off. A patient or client was attacking you because of his bill for your services. Meetings to attend. Courses to go to. Family waiting for you to get home tonight. Accountant wants […]
Are you the only one who …? Read More »
How many times in a week do you have to say, “I’m not interested” to some random telemarketing person on the phone — usually before they even have a chance to tell you what you might actually be interested in? For instance, we did just that with a digital phone company (said “I’m not interested”),
“I’m Not Interested, Thank You” Read More »
Have you ever had a bad day where everything seemed to go wrong? How about a frustrating day where you were becoming a zombie by the end of it? Have you had more than one of these days? If yes, you have plenty of company with pretty much every human being. The bottom line question
Keeping Your Eye on the Future Read More »
There are many types of people in this world. Some you want to work for you and some you don’t. For instance, have you ever had a team member whose usual response to any order or idea is, “It can’t be done,” or, “It won’t work.” This can result in a lot of frustration for
“It Can’t Be Done” Attitude Read More »
Welcome to the crazy world of marketing to attract new patients to your practice. Whether you like it or not, whether you want to partake of it or not, you ARE in the middle of it and part of it. You can’t have a successful practice with no business coming in your front door. Uh-uh,
Marketing Your Practice On or Offline Read More »
When you need or want more new patients, there are millions of ways to market your practice externally to attract them. Some work better than others and give you more return on your investment. However, all those marketing dollars can be wasted if a prospect calls in to your office and is not impressed by
How to Waste Money on Marketing Read More »
When a woman gives birth, it is an agonizing process, but the outcome outweighs all that pain. She holds the newborn in her arms and the past is erased. When a patient comes to you for treatment, there is often some physical pain involved, but the end result is usually worth all that. When you
The 3 Key Concepts for Growth Read More »
How many times in your life have you done or said something that wasn’t perhaps the right thing to say or do to someone that you regretted afterwards? Have you ever wished that you were a better person? Have you ever wished that you could undo some harm you caused someone? Have you ever felt
When the Good Outweighs the Bad Read More »
Why is it that some practitioners and their practices do so very well while others are “just getting by?” The staff and the bills all get paid (or not), but what is left over is just not good return for 7 or 8 years of post secondary schooling and the burden of owning a
Bare Survival or Abundance? Read More »
Do you ever ask someone to do something for you and get let down? How about giving an order to a staff member and you get “push back” from the person and are told it can’t be done? Do you ever just throw up your hands in despair and walk away and just do it
Want Something Done … Just Do It Yourself? Read More »
Attracting new patients to your practice can be a full-time job for a large practice and a part-time job for a small one. But it can’t be ignored or avoided in any size of practice if you wish to continue growing. There are articles coming out now by marketing experts saying that while the Internet
New Patients: How to find ‘em Read More »
To continue where we left off on the previous article two days ago (Part 1 of 2): Who is responsible for how much you get paid? The answer is that every single member of the practice helps to generate their own pay and bonuses in a practice. To have a successful practice there must be
Staff Pay Issues – Part 2 of 2 Read More »