Posts

Am I a Good Staff Member?

Bosses of the world, please pay attention as this is a seriously important question to every one of your staff.  You hire them, put them on the job and hope for the best.  Each one of them can make or break the success of your practice, and…
Efficiency

3 Important Tools to Increase Efficiency

Most practice owners say they are concerned with how to increase the efficiency and production of their practices.  Actually, most business people of any kind want the same thing.  So what is so mysterious or tricky about having a totally…
Dealing with People

Emotions Running Wild?

Patients and clients experience a lot of different emotions when it comes to your services, right?  Some come in like lions and go out purring with contentment.  Some come in like tigers and go out like tigers.  The staff of your practice…

How to Increase Your Profitability

As a practice owner, are you interested in increasing the profitability of your practice? If yes, you are in good company with almost all practitioners. After 7 years of post-secondary education, on-going continuing educational courses, a…

When Everyone is NOT on the same page

Let’s say you own a practice and have an idea that you want to implement.  And it is a GREAT idea!  You call a staff meeting to present it and get everyone excited about it.  But, only some of them bought in and others didn’t.  Worse…

How to Be a Superstar

Bosses and staff are a team (or should be) and can make a huge difference in your patients’ lives.  However, not everyone is a “born” superstar.  What are the qualities that would help you be one and become indispensable? Superstar…
Team Togetherness

Team Togetherness

Togetherness is not a word you would use to describe some of the teams we have run into in some practices over the years.  And yet, as a practice owner, it’s probably high on your “perfect practice” wish list that you have a team that…

Video Marketing Strategy

Video Marketing has crept into our lives and taken over as one of the prime methods of attracting people to your practice.  It has become especially important in your social media strategy for reaching potential new patients.  This is a trend…

5 Seriously Good Hiring Questions

The interview and hiring process can be very disturbing, annoying, aggravating, frustrating … pick your favourite word.  The complaints are often that there are no good candidates applying.  While that may be true, it may just be that you…

Forward Thinking for your Dental Practice

Do you sometimes feel frustrated with the present set of circumstances in your dental practice?  You come in every day and it’s the same old story of coping through the day, and getting the heck out of there at end of day to eat a late, cold…

Doubts vs. Failures

Did you know that there are many dentists who dream about having a practice one day, but never take the leap into ownership?  Others dream of renovating their practice and making it state of the art, or buying the new, hugely expensive scanners…
Reception

Contacting Overdue Patients

It isn’t that past clientele don’t like you (necessarily), but sometimes patients or clients just sort of drop out of sight.  No specific reason given.  Your staff call them once or twice but may feel rebuffed or pushed off and it can…