Every province has its own labour laws and while they have many similarities, they also are unique in many ways. As an employer, you have certain rights and obligations and so do your employees. If you don’t know these, you will at some point in time almost certainly run into problems. Q: How many statutory
While there are a variety of reasons why patients may complain about service, here is one you may not have thought of. Even though the story below is profession specific, the idea applies to any type of healthcare practice. Here is an interesting story we found that applies to any healthcare office: The biggest problem
Client loyalty is a big issue these days with all the marketing that is thrown at them, such as Direct Mailing fliers from other practices. When your patients or clients are away from your practice, you are “out of sight, out of mind.” Therefore, building loyalty through more frequent contact or reminders of your practice
The road to success is in the fast lane. You succeed based on the quality of your work, the amount of work you do and one other factor: speed. How fast can you go? Rev it up with these 10 TIPS: Jump into projects as soon as possible. Act quickly on opportunities. If you see
As the manager or owner of a practice, you are the LEADER. The one who sets the bar and the future success of the practice. Right? There are 3 things the team need from you: Direction, Inspiration and Recognition. DIRECTION If your team knows where you are going with the practice, what you want to
AND IF SO, WHERE AND BY HOW MUCH? Working as a healthcare provider full time, you may sometimes wonder if things could be done differently in your practice, or if you have aspects of the practice that are inefficient, or if you are achieving the full potential of your practice. These are good self-analysis questions
Have you noticed that people are expecting more and better service for their money than ever before? And have you ever sat down with your team and worked out in detail how each aspect of your practice could give a little more or better service to your patients or clients? The practices or clinics that
you worry about what to do about the squeak in the cabinet door in your office when you are at home you require every decision your staff make, even on the smallest detail, be brought to you for approval you personally keep close track of your supplies like how many rubber gloves are being used
Ever worked with someone who, upon hearing a misfortune that you just experienced, reacted by saying, “You’ll get over it, move on.” Or, “Life sucks, nothing you can do about it.” Or, “Really! You DO have a lot bad things happen to you, don’t you?” You could say that this person has “no heart.” Clearly,
You have problems if you focus too much on making money or too much on production. If you focus too much on making money, all you think about is “get money, get money, get money”. You borrow as much money as you can. You convince people to pay for services or goods you have not
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