Spying on Your Competitors

Basically, you know what YOU are doing … but do you know what…

How To Get In Trouble With Your Staff

Cute joke to illustrate a key point: A kindergarten pupil told…
In control

Is Stress Controlling Your Life?

Various aspects of your life, including your home life, your…

Who's Driving the Bus Anyway?

If I had a nickel for every practice owner who had staffing…

Curiosity Killed the Cat?

  What is “curiosity,” and why is it so dangerous…
Most Popular

Are you the most popular practice around?

As a healthcare provider, you are working your little bippy off…

Attitude is Everything!

  Don’t you hate it when you ask someone to do something…

Barriers to Your Dreams

As a practice owner and healthcare professional, have you ever…
Empty Waiting Room

Butts In Chairs

While it’s wonderful to have a big (or small) practice location,…
Top Priority

The Top 3 Priorities

Once upon a time, the Practice Owner looked at her stats for…
Super Staff

The Pop Can in Reception

There it has sat, for over half a day. The lonely, empty, unloved,…

How To Handle Bullies, Complainers, Critics and Whiners

One of the staff at your office is demanding you do part of her…