Posts

Bullies

Spying on Your Competitors

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Basically, you know what YOU are doing … but do you know what…
Emotions

How To Get In Trouble With Your Staff

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Cute joke to illustrate a key point: A kindergarten pupil told…
In control

Is Stress Controlling Your Life?

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Various aspects of your life, including your home life, your…

Who's Driving the Bus Anyway?

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If I had a nickel for every practice owner who had staffing…

Curiosity Killed the Cat?

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  What is “curiosity,” and why is it so dangerous…
Most Popular

Are you the most popular practice around?

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As a healthcare provider, you are working your little bippy off…

Attitude is Everything!

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  Don’t you hate it when you ask someone to do something…

Barriers to Your Dreams

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As a practice owner and healthcare professional, have you ever…
Empty Waiting Room

Butts In Chairs

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While it’s wonderful to have a big (or small) practice location,…
Top Priority

The Top 3 Priorities

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Once upon a time, the Practice Owner looked at her stats for…
Super Staff

The Pop Can in Reception

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There it has sat, for over half a day. The lonely, empty, unloved,…
Bullies

How To Handle Bullies, Complainers, Critics and Whiners

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One of the staff at your office is demanding you do part of her…