Spying on Your Competitors
Janice
04/05/2015
Basically, you know what YOU are doing … but do you know what your competitors are doing? Many practitioners come to work in the morning,
knowledge
How To Get In Trouble With Your Staff
Janice
15/04/2015
Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead
Is Stress Controlling Your Life?
Janice
12/03/2015
Various aspects of your life, including your home life, your practice, your hobbies, and other interests can start flying out of your control and your
Who’s Driving the Bus Anyway?
Janice
26/02/2015
If I had a nickel for every practice owner who had staffing issues, I’d be rich! It’s the age old question of: Who is the
Curiosity Killed the Cat?
Janice
23/02/2015
What is “curiosity,” and why is it so dangerous that it killed the cat? And then there was Curious George who was always getting
Are you the most popular practice around?
Janice
27/01/2015
As a healthcare provider, you are working your little bippy off trying to deliver the best possible technical care to your patients, right? And most
Attitude is Everything!
Janice
04/12/2014
Don’t you hate it when you ask someone to do something and they say “No” point blank as the first word out of their
Barriers to Your Dreams
Janice
16/10/2014
As a practice owner and healthcare professional, have you ever caught yourself thinking (or saying) any of the following: Most marketing doesn’t work This patient
Butts In Chairs
Janice
14/10/2014
While it’s wonderful to have a big (or small) practice location, if it is not busy enough, that’s a problem. Some of the reasons for
The Pop Can in Reception
Janice
11/09/2014
There it has sat, for over half a day. The lonely, empty, unloved, discarded pop can left behind on a chair in reception by one
How To Handle Bullies, Complainers, Critics and Whiners
Janice
01/08/2014
One of the staff at your office is demanding you do part of her or his job without pay or credit. What do you say
Multi-tasking: The Invisible Time Thief
Janice
29/07/2014
Have you ever had a day where it was non-stop multi-tasking? Staff interrupting you while you’re trying to write up some charts, while handling supplier