The âI Canât Afford Itâ Objection
Janice
22/06/2015
Getting a patient or client to go ahead with the ideal care they deserve to have is sometimes like pulling teeth (pun intended). You went
art of practice management
Coping like mad but getting nowhere?
Janice
18/06/2015
You say to yourself as you head toward the practice, âItâs going to be a great day today.â You are trying to pump yourself up
Department of First Impressions
Janice
02/06/2015
How important is the staff member manning your front desk? Extremely! Here are a couple of experiments: Try phoning around to 5-10 different practices (not
Lost in Space by Google?
Janice
12/05/2015
In late April, Google made a subtle but far reaching change regarding websites and mobile devices that may have affected you. Everyone who has a
Spying on Your Competitors
Janice
04/05/2015
Basically, you know what YOU are doing ⊠but do you know what your competitors are doing? Many practitioners come to work in the morning,
What frustrates you the most?
Janice
30/04/2015
Letâs start off by defining frustration: âthe feeling of being upset or annoyed, especially because of inability to change or achieve something.â This could be
Does Your Practice DĂ©cor Make a Difference
Janice
24/04/2015
Have you ever walked into a posh hotel or into someoneâs house that actually makes an emotional impact on you or simply delighted you? Where
Games and Fun for Staff
Janice
22/04/2015
Practice Owner: In case you didnât get the memo, here it is again! Staff get bored sometimes and need a little extra fun to spice
Your Real Bottom Line
Janice
17/04/2015
While being concerned about your bottom line as a practice owner makes sense because that is your take home pay, maybe youâre worrying about the
Extreme Service!
Janice
19/03/2015
Walking into a healthcare practice for the first time as a new patient or client, you form an instant opinion about the practice if you
Is Stress Controlling Your Life?
Janice
12/03/2015
Various aspects of your life, including your home life, your practice, your hobbies, and other interests can start flying out of your control and your
Are you doing your very best?
Janice
09/03/2015
You have probably heard many stories from your patients or clients about practices they have been to where they felt a lack of service and