art of practice management

Search
Emotions

Emotion can prevent Ideal Care

Chances are that your practice exists for the purposes of delivering ideal care to your patients, right? If that is done well and in quantity, staff get paid, the rent or mortgage get covered, the loans and expenses connected with the practice get paid, and, if you are really, really good … even you as

Read More »

Who’s Driving the Bus Anyway?

If I had a nickel for every practice owner who had staffing issues, I’d be rich! It’s the age old question of: Who is the source of staffing issues, the owner or the staff? As the practice owner you’d like to think it is the staff and the staff would like to think it’s you!

Read More »

Curiosity Killed the Cat?

  What is “curiosity,” and why is it so dangerous that it killed the cat? And then there was Curious George who was always getting into trouble by being curious (though he always got back out of it too)? Is curiosity, then, a bad thing? Curiosity is “the desire to learn or know about anything;

Read More »
Are you ready to Transition

Time for Change?

To transition means to change from one state, location or phase into another state, location or phase. For a practitioner, this can mean going from being an associate to now owning their own practice, or it can be moving from rented premises into their own building, or it can be getting ready to “exit” the

Read More »
Elephant balancing

Life / Work Balancing Act

A seasoned healthcare professional that I recently met said to me, “All this talk about going to the next level does nothing for me. I don’t even know what that means specifically. What I want is just to be happier with my life, work less, be more efficient, not feel so exhausted, and have a

Read More »
Most Popular

Are you the most popular practice around?

As a healthcare provider, you are working your little bippy off trying to deliver the best possible technical care to your patients, right? And most of your patients or clients are appreciative about this, even though they don’t necessarily tell you that. But how do you get the word out to the general population around

Read More »

Why do you need a Policy Manual and Job Descriptions?

Almost all practice owners have heard that written policy … including a policy manual, written protocols and procedures, as well as job descriptions … are necessary for their practice to run smoothly. But unfortunately, they often have very little written policy, if any, in place. Or if they do, it is often out of date.

Read More »
In control

3 Steps to Increase Efficiency

Have you ever felt like things in your practice (or your life) have gone a little out of control? Have you ever been frustrated trying to run your practice efficiently, yet you find yourself running into procrastination, slow starts, assignments or orders not followed through on, tasks dragging on forever, etc.? Many people feel that

Read More »
Employee Recognition

Employee Recognition Ideas

Never underestimate the care it shows when you thank your staff for a job well job or for going the extra mile on something for the practice. There are many, many ways of showing appreciation, from just a straight, “Thank you for doing a great job this week!” to meaningful rewards and recognition. It raises

Read More »

Lost Business?

While every member of your team is extremely important in the delivery of perfect service to your clientele, the people who hang out at the front desk play a huge part in the growth, size and profitability of your practice. In fact, the business starts and ends at the front, from a patient or client’s

Read More »

How Can YouTube Grow Your Practice?

Like most practitioners you probably would like an increased flow of new patients, right? And there are probably many hundreds of ways that we know of that will accomplish this task. One of them is the use of YouTube. Why YouTube? It’s a free way of marketing to the whole wide world. You can make

Read More »
Service

Service Above and Beyond

Have you ever bought a product or paid for a service where you didn’t quite get what you thought you were paying for? Not quite the expected quality? Or not the level of service and care that you thought you were entitled to? Did you grumble about it to yourself and just resolve not to

Read More »
Scroll to Top

PRACTICE OWNER!

Fill in your information to book a Free analysis of your practice

WAIT! DON’T FORGET TO BOOK YOUR
FREE PRACTICE ASSESSMENT

You have nothing to lose –
except an opportunity to enrich
your practice!