Blog Articles

Friends & Family Discounts

Janice 01/09/2015

Love your family. Love your friends. Love your staff. And you want to take care of them all (or not), but where do you draw

Scheduling and Cancellations

Janice 27/08/2015

I’m sure this has never happened to you or your team, but sometimes patients or clients have the nerve to cancel their appointments or fail

Talking About Your Fees

Janice 27/08/2015

Over the years of practicing you may have heard many different reactions from your patients or clients about your quoted fees for service. While some

Caring for your Team

Janice 20/08/2015

Owning a practice certainly can have its ups and down and trials and tribulations. For sure! And, you may find yourself busting your butt every

Alert Re Google and Mobiles

Janice 11/08/2015

Probably most practices have heard about having to have your website be “mobile responsive” and have taken the steps to get theirs fixed, but

Dealing with Uncomfortable Issues

Janice 04/08/2015

As the owner of a business, you are sometimes confronted with situations that are hard to know what to do about. For example: A staff

Going from Average to Great!

Janice 30/07/2015

Everyone has had dreams of really excelling at something in their lives. For instance, as a healthcare professional you probably envisioned an awesome practice with

New staff need their boss

Janice 27/07/2015

Have you ever wondered why some new employees “work out” better than others? You hire them full of hope that they will be the sparkling

Dealing with Rejection

Janice 23/07/2015

Most healthcare professionals start off their careers full of bright, shiny enthusiasm to get their patients or clients to accept the ideal care they now