A classic characterization of going to a healthcare practice is sitting in a sterile, uncomfortable waiting room with nothing to do and trying not to look too long at the other people waiting also. Often you can hear the receptionist trying to be polite on the phone with someone who is giving her a hard
From time to time it is a really good idea to sit down with yourself and do an introspective review of your practice and your life. In other words, do an honest self-assessment as to the success and satisfaction levels in your life. You may find that you have let things slide that you were
In a day, a week and a month, you may be treating a fair number of patients and sometimes days can become a blur of faces in and out of your practice. You may get to feeling that you are a bit disconnected from them. Patients can also sense this and you become just another
Here is a not uncommon “Doom & Gloom” scenario that has played out in lots of practices: “Our numbers are down and it’s not looking good,” says the practice owner to his team. “We’re going to have to cut back on spending and there’ll be no raises this year unless we get the numbers up.
New Year’s Resolutions. Many people make them. Most break them, forget them or give up after a while. Or they fail to achieve the full result they had resolved to accomplish. Most of us feel that it is a fresh beginning each year on January 1st and that you have a whole fresh template to
In a day or a week or a month, you may have run into certain barriers that seemed insurmountable at first. It may have simply been a very stubborn patient or client who really needs the service you’re offering him and he is rejecting it. It may be that one of your staff presented you
Ever feel overwhelmed by the minutiae of running an efficient practice? Do you sometimes feel that things are running along out of control and you have no time to actually fix the problem? Or you have no idea what is causing your production levels to be good one week and bad the next? Do you
Have you ever experienced an entire day … or week (or month … shudder at the thought) without anyone appreciating one or more of all the right and positive things you did? Ever feel unappreciated? Do you occasionally wonder if anyone cares that you put your heart and soul into producing excellent products? Maybe your
If you find that life has become a bit humdrum sometimes or that your energy seems to be waning, maybe you have stopped creating a passionate interest in what you are doing. Alternatively, perhaps you have been trying and trying to achieve something and are not arriving at your destination and are losing steam.
A lot goes on in a day in most practices and everyone can get pretty busy and focused on their jobs. The pressures can be pretty intense at times if you get a few emergency patients throwing your schedule off, and so you all may start to run a bit faster to try and get
Most practice owners have a number of staff (or a hoard) and find themselves in the hot seat as the leader who is expected to know more and be better at everything than their staff. The irony is that the majority of practice owners have had zero management or leadership training and are winging it.
One of my favourite things about Canada is our cultural, ethnic and religious diversity. So many opportunities to have fun and celebrate various holidays and festivities. Healthcare practices can have a lot of staff, patients and clients of different cultures and these are opportunities to show you care about them and celebrate with them. Where
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