Many practice owners have gotten very bogged down in the management of their practices by trying to be “the boss.” That word can even carry with it some negative connotations and an expectancy on the part of the staff that the boss is going to give them difficult orders or ask them to do undesirable […]
Bosses vs. Leaders Read More »
A revolving door practice is one that seems to be losing their patients or clients almost as fast as they are attracting them. They are acquiring new patients but have a weak retention rate and lose them back out the door. Typically a practice will have a heavy focus on getting new patients or clients
The Revolving Door Practice Read More »
Start a bonfire, make notes on the back of them, use a corner as a toothpick… many people think that’s about all business cards are good for. How many times has someone asked you for your business card and you searched your pockets, wallet or purse in vain and ended up writing your name and
Why Have a Business Card? Read More »
Days, weeks and months can speed by leaving you a little dazed and feeling like you haven’t accomplished anything. Sometimes you may feel like you are in a fog and not sure what is going on and how to change it all. Ever feel like YOU are “sinking the ship?” Are your staff patiently waiting
Practising in a Fog? Read More »
Many a practitioner has dreamed the fantasy of the ideal practice: The perfect location in a totally visible and attractive main street building, that you own, with tons of parking, a beautiful/comfortable/pristine decor, where your patients or clients will love to come and they will brag about it to their friends and family thus referring
Fantasy Turned Dark? Read More »
Why is it that some practitioners and their practices do so very well while others are “just getting by?” The staff and the bills all get paid (or not), but what is left over is just not good return for 7 or 8 years of post secondary schooling and the burden of owning a
Bare Survival or Abundance? Read More »
Getting up in the morning to face another day can become a bit of a chore and dragging yourself into work can become a dread. Perhaps when you first started working, you were full of enthusiasm for the difference you thought you could make through your expertise and energy. And now things have dulled down
Lost your drive and enthusiasm? Read More »
When you are hit with all the bad news of the world through radio, newspaper, friends, internet, and/or TV, it is sometimes hard to see a better future. Also, sometimes you have an idea that you want to achieve but never seem to get around to doing it and you feel sad that you have
Imagine A Better Future Read More »
You graduated from your professional college, excited to get producing and so you sailed off into practice. Most of you probably associated at first to get your feet wet, start paying down some of the massive student loans, get some mentorship from the practice owner, etc. Within a few years, thoughts of ownership started weaving
Management Headaches Read More »
Many of the 6,000 healthcare professionals I have met over the last 27 years have asked me my thoughts on partnerships: “Should I go into partnership?” “Should I get out of my partnership?” “Are partnerships doomed to failure?” “My partner won’t agree to the changes in staff that I would like to make.” “My partner
Partnerships – Good or Bad? Read More »
There are a million ads from software companies that promote that your practice management problems will all be solved by their software. But is this really true? A software program is a definite must for a practice and very few practices are without one these days. They range from freeware off the internet to extremely
Practice Management Software vs. Human Management Skills Read More »
Do you ever ask someone to do something for you and get let down? How about giving an order to a staff member and you get “push back” from the person and are told it can’t be done? Do you ever just throw up your hands in despair and walk away and just do it
Want Something Done … Just Do It Yourself? Read More »