Service Above and Beyond
Janice
17/11/2014
Have you ever bought a product or paid for a service where you didn’t quite get what you thought you were paying for? Not quite
productivity
Increasing Efficiency
Janice
13/11/2014
A practice can be a very busy environment and the pace can be fast and furious with patients coming and going. It is easy for
Things Happen and Times Change
Janice
05/11/2014
So you’re going along with a fairly successful practice, making ends meet and enjoying some perks of life and time for family … your practice
Missing This on Your Website?
Janice
04/11/2014
Websites are so vital these days because they can generate a lot of new patients or clients for your practice if well done. And there
Barriers to Your Dreams
Janice
16/10/2014
As a practice owner and healthcare professional, have you ever caught yourself thinking (or saying) any of the following: Most marketing doesn’t work This patient
Butts In Chairs
Janice
14/10/2014
While it’s wonderful to have a big (or small) practice location, if it is not busy enough, that’s a problem. Some of the reasons for
The Top 3 Priorities
Janice
24/09/2014
Once upon a time, the Practice Owner looked at her stats for the last week and gasped in dismay as she discovered a $4,000 drop
T.E.A.M.
Janice
18/09/2014
Definition: “A group of players forming one side in a competitive game or sport.” Very interesting wording: “forming one side”. Over the years we have
The Pop Can in Reception
Janice
11/09/2014
There it has sat, for over half a day. The lonely, empty, unloved, discarded pop can left behind on a chair in reception by one
A Whole New Level of Success
Janice
02/09/2014
It’s a horrible truth to confront sometimes as the owner of a business, but the reason a practice is not growing or highly successful flows
10 Reasons a Patient Would Leave You
Janice
15/08/2014
Most patients or clients are not fickle. They have particularities and specific needs, and some are more challenging than others. The first appointment with them
How to Use Social Media
Janice
12/08/2014
I do not know how to use Facebook, Twitter, Instagram and Pinterest. There! I have confessed it. I am constantly told that these are important