Posts

Referrals to Specialists

Referrals to Specialists

Patients are referred to specialists outside of the practice as a normal course of action. However, the choice of who you refer to reflects directly upon you and your practice. A specialist who has a poor bedside manner may alienate your patient…
PR marketing

Grow Your Practice through Good PR

Amongst the thousands of ways to grow your practice, an important one often overlooked or underrated is the Power of PR. Public Relations is essentially a matter of communicating the ideal impression of you and your practice to the people…

Busy, Frustrated and Stressed?

Have you ever been “busy” all day, but didn’t achieve your goals? You were probably distracted. Ever wonder why you feel frustrated at work? Distractions might be slowing you down. Ever feel stressed out? Distractions might be…
Team Work

Put A Shark In Your Tank

A Fishing Story The Japanese love fresh fish.  However, the waters close to Japan have not held many fish for decades.  So to feed the Japanese population, fishing boats got bigger and went farther than ever. The farther the fishermen…

A Leader Is Created

If you are not a “born leader,” take heart.  Most real true leaders are created in the crucible of life, or else by mentoring, or by actual training.  However we get there, we all need to be leaders in our own endeavors if we are to be…
We Want You

Hiring the Mini Me

Is it really possible to find an employee who thinks exactly like you? In a word, “no.” We all have a lifetime of varied, non-identical experiences that shape us and our thinking processes.  Therefore, the chances of hiring your twin…
Inspiring Leader

Are you an Inspiring Leader?

Sometimes life can feel a little flat and not so interesting and you may wonder why you even bother doing what you do.  Especially after a patient or client dumps all over you for something you did or didn’t do.  And to make matters worse,…

How To Prosper

How DOES one prosper even in tough economic times? The answer is simple: do a better job of taking care of your own show. You can’t control events happening outside your door, but you sure CAN control the quality and quantity of service…

How to Improve Your Lifestyle Despite the Recession

How do you want to improve your lifestyle? Your standard of living? Do you want a new car, a more comfortable house, better clothes? What is the ideal lifestyle for you? If everything went well this year, how would you be living? Take a minute…
Communication

“What We Have Here Is a Failure to Communicate”

This is a famous line out of a great movie “Cool Hand Luke,” and while it was said in a bit of a threatening way in the movie, it has always stuck with me as a truism in almost any management difficulty I have encountered. Here are some…

Handling Patient Objections

Years ago I did an article concerning treatment presentation. Poor or weak treatment presentation is still the most common difficulty among our clients. Even with a good presentation, you must be able to deal with the objections raised by the…
Team Work

Employer and Employee Rights

Every province has its own labour laws and while they have many similarities, they also are unique in many ways. As an employer, you have certain rights and obligations and so do your employees. If you don’t know these, you will at some…