Definition: “A group of players forming one side in a competitive game or sport.” Very interesting wording: “forming one side”. Over the years we have worked with many practices with different quantities of staff, from one doctor and one staff member, up to a practice that had 6 owners and 32 staff. Even in the
There it has sat, for over half a day. The lonely, empty, unloved, discarded pop can left behind on a chair in reception by one of the many visitors to your practice today. While it is not a sin that no one on the staff team disposed of it, the fact is that it should
Doctor, the reception computer just burst into flames and there’s no back-up. Hey boss, half the day just cancelled or rescheduled their appointments. Sorry, but I’m giving you notice that as of 2 weeks from now, I am retiring. There’s a really upset client on the phone, would you like to take the call? The
In looking for a great quote to head up this week’s help column, we came across so many good quotes from really excellent executives that we decided to just give you a bunch to inspire you and possibly head you in new directions. Look them over and see how you could formulate a higher degree
10 Signs Money Is Controlling You: You constantly worry about having enough money You often wish you could buy more things Your only goal in life is to get rich, but you have no realistic plan You spend money to feel better You blame others for your financial problems (government, spouse) You judge people based
This article about discounting your fees has graced the pages of Denturism Canada a number of years ago. However, the issue continues to rear its ugly head, so we wanted to “play it again.” The theme is: Be the BEST and get compensated appropriately, or how to eliminate discounts in a practice. By discounting, you
Have you ever thought to yourself, “I should get up and get this ____ done.” And it didn’t happen. Or have you seen someone give a weak order, “You should move those files someday.” And it didn’t get done. One skill that great leaders have that puts them in control of situations is the strength
Do you think your most valuable asset is a possession – your home, your car, your stereo or your savings? No, none of these things are your most valuable asset. Even if you have millions of dollars, your money is not your most valuable asset. In fact, it might become a liability if you get
When healthcare professionals say, “My front desk…” they are not usually referring to the piece of furniture in the reception area but rather to the living, breathing human being taking care of business at the front of the practice. This person is the “face” of your practice and hugely responsible for the success of your
Can Your Practice Be Found Online? Many healthcare professionals have created high tech practices, yet relatively few have built a website to match. With 90% of the public surfing the internet these days, it has become important to have exposure there in order to capture your share of new patients and to maintain patient loyalty.
WAIT! DON’T FORGET TO BOOK YOUR
FREE PRACTICE ASSESSMENT
You have nothing to lose –
except an opportunity to enrich
your practice!
