Family Time

Are You Getting Enough Family Time?

Work, work, work.  Sometimes it seems to never end.  Due to the pandemic regulations, many practices have had to extend hours to see the same number of patients as before.  Even when you’re finished treating patients for the day, you may find yourself taking odds and ends of work home with you to finish after

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Over Expansion

Is Overexpansion Possible?

Many practitioners are worried about getting too big too fast. Some don’t want to get big at all because of the concern of losing control of the practice. And others are anxious about keeping their work/life balance from going completely out of whack. Hmmm … but are these valid considerations? Can one actually expand rapidly

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Stress Free

Controlling Your Stress

  Perhaps you have experienced having a fantastic production month in January and you think, “Yes! Off to a great new year!” And then in February, the practice dives into a huge slump. And you don’t know why. Bonuses vanish and everyone gets bummed. March is looking about as bad but you have a feeling

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Spying on Your Competitors

Basically, you know what YOU are doing … but do you know what your competitors are doing? Many practitioners come to work in the morning, do their work, and go home at the end of the day, completely oblivious to the changing world around them and then wonder (once in a blue moon) why their

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What frustrates you the most?

Let’s start off by defining frustration: “the feeling of being upset or annoyed, especially because of inability to change or achieve something.” This could be caused by an event or circumstance that causes one to have a feeling of frustration; or it could be the prevention of the progress, success, or fulfillment of something. It

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How To Get In Trouble With Your Staff

Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead or alive. He told her it was dead. She asked him how he knew that. He innocently replied, “Because I pissed in its ear and it didn’t move.” The teacher

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Outstanding Service

Extreme Service!

Walking into a healthcare practice for the first time as a new patient or client, you form an instant opinion about the practice if you are an aware and observant person. The carpet is messy, the front desk is cluttered, the receptionist didn’t instantly greet you warmly and make you feel you are in the

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Outshine the Competition!

There was this humorous commercial on TV a few years ago wherein a traveler stopped at a gas station and asked how to get to a certain destination point. The gas station owner thought about it, scratched his head, hemmed and hawed, and finally said, “You can’t get there from here.” The same could be

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Are you doing your very best?

You have probably heard many stories from your patients or clients about practices they have been to where they felt a lack of service and care from the team. Sometimes, they are mentioning that the staff seemed very uncaring or even rude. Sometimes it is the doctor who is the target … “too rushed,” “didn’t

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Curiosity Killed the Cat?

  What is “curiosity,” and why is it so dangerous that it killed the cat? And then there was Curious George who was always getting into trouble by being curious (though he always got back out of it too)? Is curiosity, then, a bad thing? Curiosity is “the desire to learn or know about anything;

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Most Popular

Are you the most popular practice around?

As a healthcare provider, you are working your little bippy off trying to deliver the best possible technical care to your patients, right? And most of your patients or clients are appreciative about this, even though they don’t necessarily tell you that. But how do you get the word out to the general population around

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On the Verge of Greatness

On the Verge of Greatness?

“Excellence is not a destination; it is a continuous journey that never ends.” Brian Tracy “You can do anything you wish to do, have anything you wish to have, be anything you wish to be.” Robert Collier “Since most of us spend our lives doing ordinary tasks, the most important thing is to carry them

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