Posts

Why Bother

Why Do You Even Bother?

Do you ever wonder why you get up every day and drag yourself into work?  Or how about why you even bother to try and get things done when you don’t seem to get anywhere anyway? There actually is an answer to that or at least there was…

How To Do Something You Don’t Want To

Are there parts about running your practice or doing a job within the practice that you just would rather delegate to someone else, or ignore, or put at the bottom of the to-do list? If yes, you are not alone. Most people have something they…
Overworked

Coping like mad but getting nowhere?

You say to yourself as you head toward the practice, “It’s going to be a great day today.” You are trying to pump yourself up to survive another day. You walk into reception and the first thing you are hit with is that one of the staff…
Frustration

What frustrates you the most?

Let’s start off by defining frustration: “the feeling of being upset or annoyed, especially because of inability to change or achieve something.” This could be caused by an event or circumstance that causes one to have a feeling of…
Emotions

How To Get In Trouble With Your Staff

Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead or alive. He told her it was dead. She asked him how he knew that. He innocently replied, “Because I pissed in its…
In control

Is Stress Controlling Your Life?

Various aspects of your life, including your home life, your practice, your hobbies, and other interests can start flying out of your control and your stress level will start to escalate. And your enjoyment of life will head south. There…
Emotions

Emotion can prevent Ideal Care

Chances are that your practice exists for the purposes of delivering ideal care to your patients, right? If that is done well and in quantity, staff get paid, the rent or mortgage get covered, the loans and expenses connected with the practice…

Who's Driving the Bus Anyway?

If I had a nickel for every practice owner who had staffing issues, I’d be rich! It’s the age old question of: Who is the source of staffing issues, the owner or the staff? As the practice owner you’d like to think it is the staff and…
Bullies

How To Handle Bullies, Complainers, Critics and Whiners

One of the staff at your office is demanding you do part of her or his job without pay or credit. What do you say to them? A patient rips your face off when you presented the bill to him? How do you handle it? Your father constantly criticizes…
Shrinking or Expanding

Numbers Are Slippery Things!

When managing a business or a practice, keeping an accurate tabulation of your production is extremely useful.  If you don’t know the results of various actions or all your hard work, you can’t assess whether you are being successful or…
Stress

Overwhelmed and Stressed Out?

Ever feel overwhelmed by the number of things you need to accomplish RIGHT NOW OR ELSE? Whether it’s in the next hour, or the next day, or by the end of the week, it can sure create stress and sometimes you may even feel pulled in all directions…
Overworked

Feeling Overworked and Under Paid?

Have you ever sat down and figured out how many hats you wear in your business? Many denturists are still one-person shows and are: business owner telephone answerer greeter of patients finance manager salesperson lab technician …