canadian management consultants

Am I a Good Staff Member?

Bosses of the world, please pay attention as this is a seriously important question to every one of your staff.  You hire them, put them on the job and hope for the best.  Each one of them can make or break the success of your practice, and the brightest ones are aware of this and

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Efficiency

3 Important Tools to Increase Efficiency

Most practice owners say they are concerned with how to increase the efficiency and production of their practices.  Actually, most business people of any kind want the same thing.  So what is so mysterious or tricky about having a totally efficient practice? Let’s answer that first and then it will open the door as to

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Dealing with People

Emotions Running Wild?

Patients and clients experience a lot of different emotions when it comes to your services, right?  Some come in like lions and go out purring with contentment.  Some come in like tigers and go out like tigers.  The staff of your practice are pretty much confronted with a total cross-section of humanity and not all

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The 10 Key

Profit Killers

As a practice owner, are you interested in increasing the profitability of your practice? If yes, you are in good company with almost all practitioners. After 7 years of post-secondary education, on-going continuing educational courses, a major investment into starting or buying your practice, and a lot of sweat equity, you really DO deserve to

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When Everyone is NOT on the same page

Let’s say you own a practice and have an idea that you want to implement.  And it is a GREAT idea!  You call a staff meeting to present it and get everyone excited about it.  But, only some of them bought in and others didn’t.  Worse yet, what happens after the meeting? Answer:  You may

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Filling the Schedule

Do you wish you were more fully booked? Do you have holes in your schedule? Do you ever have times of the year that are “softer” than others? Do you wish you were booked out solid for the next week or three? Many practitioners pine for more tightly scheduled days since you are paying one

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It’s Not Too Late…

…to make your New Years Resolutions stick! 1. Powerful Goals When making or setting your goals, THINK BIG, but don’t go outside of your concept of reality. Be very specific … in fact, the more specific you are, the more chance you have of accomplishing them. They may be short term or long term. If

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Increase Your Survival Potential

Knowing how a practice is performing and how to increase its profitability are most efficiently accomplished through the use of statistics. Some people call them “performance metrics” and others may say “practice metric monitors,” but in any case, they are referring to the numbers which measure the productivity of the various areas of the practice.

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Smile…

… and the whole world smiles with you! Has anyone frowned at you lately? Did one of your friends or colleagues look a little serious or preoccupied? Did it make you feel good? Probably not! There have been many studies to show that smiling increases your own personal health, but even further, if you smile

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A Calm Environment

For your patients’ sake as well as your own and your staff’s, keeping a lid on tempers and angry outbursts in a practice is an important skill. Creating a calm working environment can increase the efficiency and level of production. Getting angry may be the correct response to some situations. Yet blowing up and overreacting

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Jack and Jill Story

Jack tries to get along and not cause trouble. His neighbor plays loud rock-an-roll music all night long, so Jack buys ear plugs. Jack hates leaving his apartment as the building lobby is full of boxes and junk; he just steps around the mess. His co-worker makes Jack pick him up for work each day

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Winging It

The other day as I was analyzing a practice, I asked the doctor if she manages by statistics and she replied, “No, we wing it.” She had the grace to laugh as she said it, knowing that that was a less than optimum answer for her practice. Ever wondered why your practice stats go up

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