Posts

Dealing with People

Emotions Running Wild?

Patients and clients experience a lot of different emotions when it comes to your services, right?  Some come in like lions and go out purring with contentment.  Some come in like tigers and go out like tigers.  The staff of your practice…

How to Increase Your Profitability

As a practice owner, are you interested in increasing the profitability of your practice? If yes, you are in good company with almost all practitioners. After 7 years of post-secondary education, on-going continuing educational courses, a…

When Everyone is NOT on the same page

Let’s say you own a practice and have an idea that you want to implement.  And it is a GREAT idea!  You call a staff meeting to present it and get everyone excited about it.  But, only some of them bought in and others didn’t.  Worse…

Filling the Schedule

Do you wish you were more fully booked? Do you have holes in your schedule? Do you ever have times of the year that are “softer” than others? Do you wish you were booked out solid for the next week or three? Many practitioners pine for more…

It's Not Too Late...

...to make your New Years Resolutions stick! 1. Powerful Goals When making or setting your goals, THINK BIG, but don’t go outside of your concept of reality. Be very specific … in fact, the more specific you are, the more chance you have…

Increase Your Survival Potential

Knowing how a practice is performing and how to increase its profitability are most efficiently accomplished through the use of statistics. Some people call them “performance metrics” and others may say “practice metric monitors,” but…

Smile...

… and the whole world smiles with you! Has anyone frowned at you lately? Did one of your friends or colleagues look a little serious or preoccupied? Did it make you feel good? Probably not! There have been many studies to show that smiling…

A Calm Environment

For your patients’ sake as well as your own and your staff’s, keeping a lid on tempers and angry outbursts in a practice is an important skill. Creating a calm working environment can increase the efficiency and level of production. Getting…

Jack and Jill Story

Jack tries to get along and not cause trouble. His neighbor plays loud rock-an-roll music all night long, so Jack buys ear plugs. Jack hates leaving his apartment as the building lobby is full of boxes and junk; he just steps around the mess.…
Winging it

Winging It

The other day as I was analyzing a practice, I asked the doctor if she manages by statistics and she replied, “No, we wing it.” She had the grace to laugh as she said it, knowing that that was a less than optimum answer for her practice. Ever…
Marketing

Internal Marketing: Show you care

In the rush and crush of your daily practice, you may sometimes find yourself a little short on tenderness or empathy. Some of you seem to be born with more compassion than others. Some may have to work on it and practice living in the other…

The Power Of Passion

On a scale of 1 to 10, how excited are you right now? Do you really, truly want to succeed? Are you thrilled with your goals for today? Is your passion at 8, 9 or 10? If not, you need to learn to generate more passion for your work, your…