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Dealing with People

Emotions Running Wild?

Patients and clients experience a lot of different emotions when it comes to your services, right?  Some come in like lions and go out purring

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It’s Not Too Late…

…to make your New Years Resolutions stick! 1. Powerful Goals When making or setting your goals, THINK BIG, but don’t go outside of your concept

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Smile…

… and the whole world smiles with you! Has anyone frowned at you lately? Did one of your friends or colleagues look a little serious

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A Calm Environment

For your patients’ sake as well as your own and your staff’s, keeping a lid on tempers and angry outbursts in a practice is an

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Jack and Jill Story

Jack tries to get along and not cause trouble. His neighbor plays loud rock-an-roll music all night long, so Jack buys ear plugs. Jack hates

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Winging It

The other day as I was analyzing a practice, I asked the doctor if she manages by statistics and she replied, “No, we wing it.”

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