Having worked with more than 1,100 Canadian healthcare professionals since 1989, we’ve observed that most of them do a fairly decent job of hiring the right staff but they THINK they haven’t – simply because they’re not coaching them into the dream team. While there is neither such thing as a perfect boss, nor a
When working to help expand a practice, our consultants frequently find that the staff and the owner are going in different directions because they have not sat down and created a mission statement. This is important whether there is one staff member or 20. What is a Mission Statement? To be effective, a mission statement
Denturists frequently ask me, “What is the typical successful denture clinic doing?” This is a hard one to answer as I don’t believe there is such thing as a “typical” denture clinic. Every clinic is unique, has a different set of goals, a unique patient base, different dental philosophies and a variety of styles of
What would you say is the common denominator of all truly successful people? What have they done that enabled them to rise above the rest of the crowd? Why do others give them such respect and admiration? For sure, successful people are usually smart, motivated, hard-working, and so on, but these aren’t the fundamental reasons
A recent poll on the internet asking: What is the single biggest factor limiting practice success? The choices were: (1) clinical skills, (2) location, or (3) practice management? Answer: 8% “clinical”, 25% “location” and 50% “practice management”, and 13% “other factors”. The three aspects could be likened to a three legged stool, where if you
In a Gallup poll of 2,000 workers, 69% said praise and recognition from their bosses is more motivating than money. Four out of five workers said recognition or praise motivates them to do a better job. Despite this, most workers feel they are not properly recognized nor praised. Studies by the US Army show soldiers
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