Blog Articles

Keep them coming back

Activating Inactive Patients

Patients can be slippery people sometimes.  You and your team just have the desire to help them, and yet some of them resist you and do not keep up to date or follow through with your care.  Some of them slip through the cracks and are difficult to reactivate unless they have an emergency to

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10 Ways to Find Good Staff

Due to the pandemic, a high percentage of practices have been hit with staffing issues like never before.  I can’t tell you how many practice owners in the last 10 months have told me, “There are no good staff out there!.” However, during the same time period, hundreds of our clients have in fact found

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Break through

Break Through Your Income Ceiling

Do you feel that your practice has hit an income ceiling yet you feel it could be producing more?  Frustrated with not achieving your true potential?  Feel like you’ve been at the same level and stagnating for a while, and it’s time to change? Some practice owners think, “I’m working so hard, but I just

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Why Isn’t Common Sense More Common?

You think that taking a certain action on the job is OBVIOUS but then your staff go and do the opposite, and you go into apathy or despair of ever getting things done without your constant input or watching over their every move.  How can things go so wrong? Voltaire (French writer back in the

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As healthcare professionals, you have worked tirelessly through long hours, so it is no wonder that you require a well-deserved break.  Given the pre-Covid state of the world, you would probably be taking your vacation to the air or on the road or in the water.  There is no doubt that you could wish any

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A practice is as successful as each of its members is interested in contributing to its success. An individual is as successful as he or she actually contributes to the success of his or her group. Therefore, we can safely assume that in order to expand, succeed and thrive in today’s crazy, overly competitive environment, we all need to abide by agreed

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Emotions Affecting Production?

You and your staff are all human beings, and you have feelings.  A lot of those feelings or emotions are not necessarily under complete control and could often be said to be negative.  Things happen, reactions occur, and stuff is said that may be injurious to otherwise fairly good relationships, right? Often, negative emotions can

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Ramp Up, Or Exit Strategy?

There comes a point in your practice when you reach a cross-roads and you start wondering which path to take:  Should I ramp up the practice?  Or should I work out a sale price and prepare an exit strategy? In order to strategically work out which path you should take, there are many separate factors

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Can-Do Attitude for Boss and Staff

Want to increase the energy level in the practice?  Want the team to show more initiative, positivity, resourcefulness, dedication and eagerness to accomplish great things?  Would you love a can-do attitude from one and all towards the growth of the practice? It is too easy to start creating mental barriers on how growth of the

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Have you ever asked your staff to do a very particular thing and they do something else, either altogether wrong or slightly different than what you requested?  Or have you ever overheard the staff saying something completely wrong to a patient or another staff member, and you can’t drop what you’re doing to go and

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Are all your doors wide open?

If your practice is not billing more than you did pre-Covid-19, then we need to have a chat about this. Most of the really “on-top-of-things” marketing gurus are saying that you need to do 30% more marketing now than you did before.  People are distracted and have their attention being pulled in many directions so

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What is Eating Your Profitability?

Running a practice nowadays with a pandemic in the way is much more challenging than it used to be.  And one could make the mistake of thinking that the loss of profitability is due to that.  In fact, it could be a small part of it, but there are a lot of other factors that

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