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What Marketing Division?

So I was doing my free, in-depth practice analysis with a young doctor yesterday and I asked one of my standard questions:  “Who is the head of your Marketing Division?”  His answer:  “I don’t think we have one. (Big laugh and big pause)  Oh, I guess it boils down to me, eh?”  Bottom line, they

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Room with a View

Have you ever worked somewhere where there are no or few windows and the walls were bare?   And worse yet, maybe the walls were beige or grey?  And walking in every day was a bit of a let down, especially if it was sunny outside before you came in?  How did that make you feel? 

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Why Bother

“It’s not my fault” syndrome

If you have children, you have probably heard “It’s not my fault” or “I didn’t do it” at least one hundred times per year of their life.  It is a habit that seems to be formed quite early in life to get out of trouble, and actually, for many people, it is continued till the

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Thinking about Exiting?

Thinking about Exiting?

Many healthcare professionals have days when they think about retiring, whether early or late.  There are days when it is just all too much and you can’t take it anymore.  On the other side of the coin, perhaps you don’t feel busy enough and wonder if you should just close the doors.  Some want to

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Top Priority

No Time vs. Free Time

Can’t get away from the practice on time.  Too busy to go to your son’s or daughter’s games.  Need a new car but no time to look.  Haven’t taken a serious holiday for years.  No time to sit down and read a good book for a few hours uninterrupted.  Can’t find a time to get

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The Dangerous Plateau in Practices

I just talked with a doctor today in a two doctor practice.  She said “things are fine” but after 21 years in practice, she is feeling that “things” are changing and that they should start taking some pro-active steps to keep up with the times and shifts in culture.  She feels they need systems and

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stress-level

What Stresses Veterinarians?

A survey was done a few years ago to find out what gives Veterinarians the most stress.  These were some of the answers (do you experience any of them too?): “Euthanizing animals has become very stressful.  Some CE on how to deal with grief would be beneficial.” “Finances are usually part of most stress –

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Pushing Yourself to Have Fun

It is SOOOO easy to be lazy and goof off.  The temptation to relax and do nothing beautifully is all around us.  The environment may be beckoning you (a fabulous spring day), or maybe it’s your friends begging to you to play hooky and come play with them. Sometimes it’s the open road that calls,

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The Consequences of Doing Nothing

You half-overheard a conversation and believe that your staff are conspiring against you.  You freeze in disbelief and don’t know what to do or if you even heard it right.  So you walk away and do nothing.  Now you feel awkward and a bit nervous around your staff. Someone mentioned that one of your staff

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Referrals

The Overly Busy Practice

Do you sometimes feel that you are racing around in your practice like a mad person and wish you had rollerblades to go faster? Too many patients coming out your ears? Booked too far out into the future and losing people? Ticking people off because you run behind schedule too often? Do you sometimes ask

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Why Patients Don’t Go Ahead

How many times in your professional career have you taken the time and care to do a Treatment Plan Presentation to your patient or client, offering them the most ideal service that you can provide, and then had them tell you: I can’t afford it. I’ll have to think about it. I need to talk

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The Stress of Indecision

As the CEO of your practice, you are likely presented with the need to make a significant number of decisions each day, week and year. If you have all the correct answers right at top of mind and make them quickly, there would be no stress at all. However, the magnitude of the individual decisions

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