Management Skills Made Simple

In hindsight, the Covid-19 pandemic caught us off guard and we were not prepared for it.  Humankind scrambled to find ways to respond to all

Have you ever dragged yourself out of bed and forced yourself to get ready and go to work?  Of course you have … you wouldn’t

Having a patient or client give negative feedback on you or your team, whether in person, by email or online in a review can sometimes

In a weird way, Covid-19 has snuck into many practices, not the disease itself, but dis-ease about the disease.  It is quite insidious how it

Are you and your practice “future driven”, or are you just coping, or worse yet, are you slowly being left in the dust? In other

Everyone has at least one superpower – sometimes many.  Whether you are a boss or a staff member, there are a variety of superpowers that

Stagnant, unchanging, same old same old, not-going-anywhere practices can suck the life out of you and your team.  You can get to feeling like there’s

How memorable is the patient experience you provide?  How can you create an over-the-top impression on your patients so your practice stands out from others? 

Feeling like you are working too hard has many underlying reasons.  Bottom line, it’s no fun going home at the end of the day exhausted

In regards to your business, where is your attention right now because of the pandemic crisis?  There are three possible answers: Stuck in the past

Please keep up the good work on staying safe. We are almost through this crisis. Most practices, though not all, are getting back in production,