Management Skills Made Simple


Optimum Growth Trajectory for your Practice

While 95% of practice owners want to grow their practices, number of new patients, gross incomes, net incomes, patient bases, etc., it isn’t always crystal clear how MUCH they can grow and it can be even foggier when it comes to HOW to do it. Boom or Bust A few of you are at a

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frog reading

Not meeting your practice goals?

Check out this story:  A Tale of Two Frogs A group of frogs was traveling through the woods and two of them fell into a deep pit. When the other frogs saw how deep the pit was, they told the two frogs that they were as good as dead. The two frogs ignored the comments and

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Cyber Security

Protect Your Practice from Cyber Crime

Today, I received a very informative, instructional email by Dr. Lorne Lavine (The Digital Dentist) about clicking on incoming emails and how to avoid opening a “bad” email and creating a security disaster for the practice.  All staff in a practice who check the incoming email traffic should be trained on this. Here it is:

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Practice Owner Decisions

For many practitioners, moving up from being an associate where you were a staff member to now buying or starting your own practice was both an exciting adventure but also an ice water dip. There are so many duties and responsibilities that are suddenly all yours while at the same time you are the main

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fingers crossed lucky

Want to be Luckier?

Have you ever experienced times when you have been very lucky, and then other times not so much?  Wish you could be lucky more of the time?  Is there actually a way to become luckier? From various studies that have been done, the answer to the last question is “yes”!  This doesn’t mean that it

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scary-dangerous-dracula S

Do You Have a Time Vampire in Your Practice?

Do you ever reach the end of a day and realize you didn’t get done any of the things you had on your list?  Does your lunch hour get stolen to deal with emergencies?  Do you have to stay after production hours to try and catch up things, and then miss out on seeing your

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Close sign

Shut the Back Door!

While you may like your patients (or most of them anyway), even the good ones can be a little slippery sometimes, or perhaps your staff at the front desk get a little overly busy and patients slide out the back door without an appointment for their next visit.  Most of them don’t do it on

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increase income

4 Secret Ingredients to Increase Your Income

Most practice owners are very busy, overloaded, and going crazy trying to be the healthcare provider these days with all the Covid regulations.  Trying to make a practice profitable, at the same time as finding good staff, and marketing to bring in new patients or clients are just added burdens to the picture. A lot

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Cute one hump camel walking in desert

The Day the Straw Broke the Camel’s Back

First of all, the phrase “the straw that broke the camel’s back” means a string of annoyances and frustrations that eventually lead to one final irritation that causes a person to lose their patience, get angry, or explode. Example:  This week has left Dr. Beesknees tired and frustrated.  Now at work and in a bad

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Keep them coming back

Activating Inactive Patients

Patients can be slippery people sometimes.  You and your team just have the desire to help them, and yet some of them resist you and do not keep up to date or follow through with your care.  Some of them slip through the cracks and are difficult to reactivate unless they have an emergency to

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10 Ways to Find Good Staff

Due to the pandemic, a high percentage of practices have been hit with staffing issues like never before.  I can’t tell you how many practice owners in the last 10 months have told me, “There are no good staff out there!.” However, during the same time period, hundreds of our clients have in fact found

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Break through

Break Through Your Income Ceiling

Do you feel that your practice has hit an income ceiling yet you feel it could be producing more?  Frustrated with not achieving your true potential?  Feel like you’ve been at the same level and stagnating for a while, and it’s time to change? Some practice owners think, “I’m working so hard, but I just

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