Management Skills Made Simple

Can-Do Attitude for Boss and Staff

Want to increase the energy level in the practice?  Want the team to show more initiative, positivity, resourcefulness, dedication and eagerness to accomplish great things?  Would you love a can-do attitude from one and all towards the growth of the practice? It is too easy to start creating mental barriers on how growth of the

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Frustrations

Have you ever asked your staff to do a very particular thing and they do something else, either altogether wrong or slightly different than what you requested?  Or have you ever overheard the staff saying something completely wrong to a patient or another staff member, and you can’t drop what you’re doing to go and

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Are all your doors wide open?

If your practice is not billing more than you did pre-Covid-19, then we need to have a chat about this. Most of the really “on-top-of-things” marketing gurus are saying that you need to do 30% more marketing now than you did before.  People are distracted and have their attention being pulled in many directions so

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What is Eating Your Profitability?

Running a practice nowadays with a pandemic in the way is much more challenging than it used to be.  And one could make the mistake of thinking that the loss of profitability is due to that.  In fact, it could be a small part of it, but there are a lot of other factors that

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A Surprising Tool to Promote Your Practice

There is most definitely not a shortage of marketing ideas to grow your practice! We have written about hundreds of these, but we are always looking online to find more ways to help you reach your potential patients.  Our favourite ideas usually have to do with giving exceptional care to your existing patients and inspiring

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5 Ways to Build Lasting Impressions for Practice Growth 

In the first place, the sole source of income for your practice is from patients or clients you provided service to.  If they are happy enough, they will not only pay you but may even bring you cookies or chickens, etc.  (I have heard the cutest stories on this.)  But, even better than that, they will come back

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Screaming Emergencies

Running a successful, profitable practice at the best of times is never a piece of cake, but when you add in all the COVID-19 complications of physical distancing, extra sterilizing, scheduling, staff issues, and so on, you may find times when you feel like you are frozen into inaction. You don’t know where to start

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Zero Business Training = Lost Income

As a professional, you have gone through stringent and extensive training in your profession in order to give your patients the quality of technical care they deserve to have.  And this is the way it should be. However, the other half of your “care” to your patients is the quality of service that you and

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The 4 Top Website Errors

There sure are a lot of website creators in the marketplace but the questions are always, “Will they build me a good one that will attract new patients to my office?” and “How will I know BEFORE I hire them that they are right for me?” Case in point, I recently was going to be

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Having Fun in the Practice

Dealing with Covid-19 related issues and regulations in your healthcare practice may have stressed you and your team more than a bit. In fact, we have found that many practices have lost staff during this whole upheaval and that has only added more onto your plate as you struggle to find a great candidate to

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Keeping the Pandemic Out of Your Practice

As drastic measures and various stages of lockdown are occurring across Canada, it is challenging to get and keep your practice running at pre-Covid-19 levels. While many practices have been experiencing highest ever metrics since June this year, about 25% are not back up to pre-Covid-19 numbers. Both, however, are struggling with similar issues such

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Are You Too Young for an Exit Strategy?

There are days, I am sure, when you would like to just exit stage left and walk away from your practice, right?  Especially this year of Covid-19 with all the difficulties, rules, regulations and so on associated with it.   And some healthcare professionals did just that… locked the door and quit cold turkey. However, most

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