What is your Superpower?

Everyone has at least one superpower – sometimes many.  Whether you are a boss or a staff member, there are a variety of superpowers that you can develop and practice, and may already have. Okay, so maybe you’re not Superman or Spiderman…

How Fast Can Your Practice Grow?

Stagnant, unchanging, same old same old, not-going-anywhere practices can suck the life out of you and your team.  You can get to feeling like there’s no point to getting out of bed in the morning and you start to feel just plain bored to…

10 Ways to Create an Exceptional Patient Experience

How memorable is the patient experience you provide?  How can you create an over-the-top impression on your patients so your practice stands out from others?  What could you and your team do that would make your patients or clients feel special…

Are you working too hard?

Feeling like you are working too hard has many underlying reasons.  Bottom line, it’s no fun going home at the end of the day exhausted and sometimes too tired to even make dinner or play with your kids or work on your pet hobby.  Definitely…

Refocusing Our Attention

In regards to your business, where is your attention right now because of the pandemic crisis?  There are three possible answers: Stuck in the past and feeling hard done by or sad (and we currently have a lot of reasons to); or Pinned…

Goodbye Covid-19, Hello New Normal!

Please keep up the good work on staying safe. We are almost through this crisis. Most practices, though not all, are getting back in production, albeit a little creakily. So many new rules and requirements in the new normal that practices…

Trust vs. The Pandemic

At this time, we are experiencing an international pandemic and we have gone through, against our wills, two or three months of abnormal experiences wherein we have been locked down and required to quarantine and socially distance ourselves…

Are You Prepared for the Future?

While some areas have started on the re-opening of services and production, others have not or are doing a “gentle reawakening”.  Most of us are pretty antsy to get back at it and to start the long recovery process. The key to successfully…

Wait! What? Marketing During Lockdown?

What a strange period of time we are going through with Covid-19 and no crystal balls or instruction books to tell us precisely when it is going to end and how the economy and our businesses will be doing when the switch is flipped and we can…

Decluttering Your Practice

Have you ever walked into a practice that was totally cluttered and disorganized looking?  Did you wonder about the person who let it get like that?  Did your confidence and respect for the owner of the space go up or down?  Did it inspire…

When Things Are Going Well

What do you do when things are going well?  Lots of new patients so you are fully booked.  A great team working smart and hard.  Running on time.  Enough profit to make even you happy. Have you ever experienced this?  And, have you ever…

Fastest Growing Job Requirements

Practice owners usually experience the need to find qualified candidates for various positions from time to time.  To say the least, it can be a very worrisome and trying exercise with a lot of guesswork involved. In the interview process,…