Are You Prepared for the Future?

While some areas have started on the re-opening of services and production, others have not or are doing a “gentle reawakening”.  Most of us are pretty antsy to get back at it and to start the long recovery process. The key to successfully…

Wait! What? Marketing During Lockdown?

What a strange period of time we are going through with Covid-19 and no crystal balls or instruction books to tell us precisely when it is going to end and how the economy and our businesses will be doing when the switch is flipped and we can…

Decluttering Your Practice

Have you ever walked into a practice that was totally cluttered and disorganized looking?  Did you wonder about the person who let it get like that?  Did your confidence and respect for the owner of the space go up or down?  Did it inspire…

When Things Are Going Well

What do you do when things are going well?  Lots of new patients so you are fully booked.  A great team working smart and hard.  Running on time.  Enough profit to make even you happy. Have you ever experienced this?  And, have you ever…

Fastest Growing Job Requirements

Practice owners usually experience the need to find qualified candidates for various positions from time to time.  To say the least, it can be a very worrisome and trying exercise with a lot of guesswork involved. In the interview process,…

The Supernova Award

When you own a practice, you are the boss, the coach, the team leader, “the buck stops here” person, and so on.  You should get a Supernova Award for all that you do sometimes to hold everything together despite anything! Do you ever…

How to Lose a Patient

Wait … what???  While most practice owners and their teams are quite dedicated to attracting more new patients (as they should be), there are times when it is beneficial to the practice to know how to lose a patient.  Every practice has…

What?  “No good staff out there?”

Is it actually true that “there are no good staff out there”?  We have heard that statement from practically every practice owner at the start of our working together (more than 1,700 so far) over the last 30 years.  Does that make it…

Are you over or under staffed?

Many practice owners wrestle with this question:  Is my practice over or under staffed?  This is a “hot potato” question because the answer depends on a lot of factors. First factor: What situation in your practice is making you even…

Forget Making New Year’s Resolutions!

Many people make New Year’s resolutions but few actually make them all materialize.  How about you?  Did you notice that regret sets in and you resolve never to bother making resolutions again? Instead, have you tried setting targets…

Live Fast, Beautifully & Dangerously

Do you sometimes feel that you are being slowed down, stifled, walls closing in on you, and your power is being drained from you bit by bit?  Is that any way to live your life for the next 10 – 30 years?  Isn’t there more to practising…
Communication

Do You Sometimes Feel Alone?

As the owner of a practice, have you ever felt all alone and like there is no one to talk to?  You aren’t the only one.  Even people who have a full staff and tons of friends often experience that feeling of “no one to talk to.” Why…