Wishing for 26 hour days?
Janice
27/10/2016
Do you sometimes wish there were 26 hours in a day so you could get more done? You run and rush and hurry and still
October 2016
Never Admit Defeat
Janice
25/10/2016
Are there times when you feel completely overwhelmed and not sure what to do or even who to talk to about it? Do you feel
Running Behind Schedule
Janice
20/10/2016
Most practices experience times when they run behind. Some chronically so. Doctors blame the staff, staff blame the doctors, and the patients don’t care who’s
Staff vs. Boss – Who’s the Real Problem?
Janice
17/10/2016
Ever wonder why the staff do not always follow through on things you (the boss) have asked them to do? And sometimes you may find
The Magic of Marketing
Janice
13/10/2016
There you are … in a great location … the best of equipment … the coolest staff … and treatment skills that can produce miracles.
Veterinarians
Janice
13/10/2016
Someone once commented that the only stress free state is when you are dead. It is my belief however that most of us would prefer to be stress free in this lifetime!
The current idea of “learning how to live with it”, while intellectually clever, is not one that we can readily accept or should even give in to. Not too many years ago, attendance at workshops on a host of stress management techniques was a popular answer to this problem. As time has passed, those techniques have faded into dim memory but stress lives on.
Optometrists
Janice
13/10/2016
Canadian Optometrists are well-primed to care for the health of their patients.
It’s taking care of business that seems the higher hurdle. With competition elbowing in and patients demanding ever more value for less money, it’s tough to stay on top and keep a practice growing.
Denturists
Janice
13/10/2016
One of the more common questions that I get asked is: “What is the most cost-effective marketing approach?”
The answer: The most effective marketing which requires the least amount of money and effort on your part, and which provides you with the best quality patient, is internal marketing.
Petty Stuff vs. Big Picture
Janice
12/10/2016
In any practice, being that we are all human beings, there can be a lot of petty small stuff that goes on that irritates or
The Surprised Author
Janice
11/10/2016
My staff like surprising me, and this year they REALLY surprised me by bundling 56 of my practice management advice articles into a paperback format
Chiropractors
Janice
07/10/2016
Pediatric chiropractic is interpreted and defined differently by chiropractors right across Canada. I called many to speak on this issue and became increasingly interested in getting the question answered. And the reactions to my question were varied to say the least. On the topic of billings, no two doctors seemed to have the same thing to say. There was definitely no set of rules as to how much to charge.
Saying “I’m Sorry” Gracefully
Janice
03/10/2016
In anyone’s lifetime they are sooner or later (and quite frequently for some people) going to make a mistake or do something wrong. We’re human