Outshine the Competition!
Janice
17/03/2015
There was this humorous commercial on TV a few years ago wherein a traveler stopped at a gas station and asked how to get to
staff
Is Stress Controlling Your Life?
Janice
12/03/2015
Various aspects of your life, including your home life, your practice, your hobbies, and other interests can start flying out of your control and your
Who’s Driving the Bus Anyway?
Janice
26/02/2015
If I had a nickel for every practice owner who had staffing issues, I’d be rich! It’s the age old question of: Who is the
Micromanaging: A Balancing Act
Janice
20/07/2014
Being a good and effective executive, whether as the practice owner or the office manager, is sometimes like walking a tightrope without aerialist training. Step
Do You Have A Winning Team?
Janice
05/07/2014
There are days when, like the rest of us, you have wondered whether you should fire all the staff. Likewise, your staff were probably thinking
The Chicken or The Egg?
Janice
01/07/2014
There is an age-old question as to which comes first: the chicken or the egg. Waxing philosophical for another moment, here is another: which comes
The Face Of Your Practice
Janice
30/06/2014
How do you attract more customers to your lab and become successful financially? Easy! Look at all your points of contact with your customers and
Practice Not Going Anywhere Fast?
Janice
20/06/2014
Over the last 25 years, I have spent at least 3 – 4 hours with over 6,000 healthcare professionals analyzing their practices one-on-one, and I
Is Your Practice Recession-Proof?
Janice
13/06/2014
The prophets of doom and gloom have raised their ugly heads again, and are predicting a major recession. Yawn. The Art Of Management worked with
The Face of Your Practice
Janice
12/05/2014
When healthcare professionals say, “My front desk…” they are not usually referring to the piece of furniture in the reception area but rather to the
The Power Of Marketing
Janice
03/01/2014
Shocking Statement #1: A poorly worded or thought out Mission Statement can work against you. For instance, your patients or clients are not coming to
Playing on the Same Field
Janice
14/06/2013
What’s in it for your staff to work harder and smarter? Even fabulous staff can feel a bit left out of the financial loop when