Job Descriptions
Janice
03/01/2014
Have you ever heard statements such as: “It’s not MY job!” “I’m expected to do WHAT?” “How do I do that again?” “I forget what
productivity
Attack of the Sticky Notes
Janice
03/01/2014
Horror of horrors … sticky notes are taking over your mind, your desk, your computer. Where to hide from these? How to get rid of
Ever Felt Like Firing Yourself?
Janice
02/01/2014
As a practice owner, many have felt that there are days when they have thoroughly mucked up something and should fire themselves. It’s that or
Is your Practice Shrinking or Expanding?
Janice
18/12/2013
Sweaters shrink. Bank accounts shrink. Waist lines shrink. Insurance coverage shrinks. But practices aren’t supposed to! There is a natural law about this: Nothing stays
Foot on the Gas, But Going Nowhere Fast?
Janice
17/12/2013
Going 150 miles per hour as the practitioner, but can’t seem to get enough done outside of treating your patients? Do you ever feel frustrated
Sales: Good Word or Bad Word?
Janice
17/12/2013
Some healthcare professionals that I have met with over the last 24 years have protested using the word “sales” in relationship to the services they
Empathy: The HEART of the Practice
Janice
09/07/2013
Ever worked with someone who, upon hearing a misfortune that you just experienced, reacted by saying, “You’ll get over it, move on.” Or, “Life sucks,
Playing on the Same Field
Janice
14/06/2013
What’s in it for your staff to work harder and smarter? Even fabulous staff can feel a bit left out of the financial loop when
Successful Treatment Plan Presentations
Janice
05/03/2013
What is a successful treatment plan presentation, anyway? Perhaps it could best be defined as a presentation by the denturist to his patient that offers
Fill Your Practice With Patients You Love
Janice
04/03/2013
Have you ever noticed that there are some patients you love to treat more than others? What if you could attract more of them into
Does one or more of the following ring true for you?
Janice
24/01/2011
Though hardworking, you’re frustrated at your lack of progress. Your New Year’s resolutions are the same year after year. You’re discouraged by the many things