practice management tips

Referrals to Specialists

Referrals to Specialists

Patients are referred to specialists outside of the practice as a normal course of action. However, the choice of who you refer to reflects directly upon you and your practice. A specialist who has a poor bedside manner may alienate your patient and you may lose them as a result. It is vital that you

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Team Graph

Your Real Bottom Line

While being concerned about your bottom line as a practice owner makes sense because that is your take home pay, maybe you’re worrying about the WRONG bottom line. Is it really how much profit your practice made this year or are you focusing on the wrong thing? Are you reducing your bottom line? Breaking “the

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Emotions

How To Get In Trouble With Your Staff

Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead or alive. He told her it was dead. She asked him how he knew that. He innocently replied, “Because I pissed in its ear and it didn’t move.” The teacher

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PR marketing

Grow Your Practice through Good PR

Amongst the thousands of ways to grow your practice, an important one often overlooked or underrated is the Power of PR. Public Relations is essentially a matter of communicating the ideal impression of you and your practice to the people you want to come to you for service. Public Relations delivers ideas, not products or

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Busy, Frustrated and Stressed?

Have you ever been “busy” all day, but didn’t achieve your goals? You were probably distracted. Ever wonder why you feel frustrated at work? Distractions might be slowing you down. Ever feel stressed out? Distractions might be the source of this. Examples: Supplies ran out unexpectedly, salespeople dropped in without appointments, discussions about personal problems,

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Attitude is Everything!

  Don’t you hate it when you ask someone to do something and they say “No” point blank as the first word out of their mouth? Or they say “I can’t,” or “I won’t,” or “never,” or “impossible”? Negativity is very off-putting and individuals who get into this way of handling things are often avoided

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Put A Shark In Your Tank

A Fishing Story The Japanese love fresh fish.  However, the waters close to Japan have not held many fish for decades.  So to feed the Japanese population, fishing boats got bigger and went farther than ever. The farther the fishermen went, the longer it took to bring in the fish.  If the return trip took

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Put a Shark in Your Tank

A Fishing Story The Japanese love fresh fish.  However, the waters close to Japan have not held many fish for decades.  So to feed the Japanese population, fishing boats got bigger and went farther than ever. The farther the fishermen went, the longer it took to bring in the fish.  If the return trip took

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Too Many Distractions?

Have you ever ended a very busy day only to realize you accomplished nothing?  You were probably distracted.  Ever wonder why you feel frustrated at work?  Distractions might be stopping you.  Ever feel stress? Distractions may be the cause. Distractions are not just irritating; they are destructive forces that ruin your productivity.  Examples: Chatty co-workers,

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Thank you

Boost Your Success By Thanking People

In a Gallup poll of 2,000 workers, 69% said praise and recognition from their bosses is more motivating than money.  Four out of five workers said recognition or praise motivates them to do a better job.  Despite this, most workers feel they are not properly recognized nor praised. Studies by the US Army show soldiers

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Whats your superpower

What is YOUR Superpower?

The staff of one of my clients recently had some sweatshirts made saying, “I’m a Vet Tech, What’s YOUR superpower?”  How’s that for confidence in who you are! It got me to thinking, what is MY superpower?  Maybe I have more than one! I thought of one that everyone who knows me says:  “You always

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BUSY, FRUSTRATED AND/OR STRESSED?

Have you ever been “busy” all day, but didn’t achieve your goals? You were probably distracted. Ever wonder why you feel frustrated at work? Distractions might be stopping you. Ever feel stressed? Distractions may be slowing you down. Distractions are not just irritating, they are destructive forces that ruin your productivity. Examples: supplies that ran

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