art of practice management Archives - Page 2 of 7

Every Day is a School Day

Janice 04/03/2016

Have you ever met a “know best?” This is someone who thinks they know everything already and that there is nothing more they can

Handling an Angry Patient

Janice 03/03/2016

Your day at the front desk is going along well with a lot of really nice clients or patients who are very appreciative of the

Filling the Schedule

Janice 22/02/2016

Do you wish you were more fully booked? Do you have holes in your schedule? Do you ever have times of the year that are

Insurance Hassles

Janice 18/02/2016

One of the biggest time wasters for the staff of many practices is all the insurance issues that have to be dealt with in a

The Weather Factor

Janice 16/02/2016

Snow days and ice storms. The entire city is shut down with a freak ice storm. Or you open your front door to a wall

Grab Attention with Effective Ads

Janice 11/02/2016

Where are those new patients you so wish would call in or walk into your practice? There are usually many thousands of potential public who

Good Boss, Bad Boss

Janice 03/02/2016

Just as with staff, there are probably 50 shades of grey between “super awesome boss” and “replace please.” I was going to call this article

Stuck in a Comfort Zone?

Janice 02/02/2016

During our 3 decades of consulting healthcare practices, we have encountered and helped practices that have gotten stuck in a comfort zone … “we’ve always

7 Reasons No One Hears You

Janice 28/01/2016

In this world of high tech communication systems, the human skill of communicating effectively with another human being is still the most valuable. As we