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Be The Best and Get Paid For It!

I have a confession to make. Behind every successful woman, there is occasionally a brilliant man. In this case, my husband Bob Wheeler. He is our Senior Consultant and has been the solver of more than 500 healthcare professionals’ practice management problems (many of those are Denturists). Our resident guru, if you will. Anyway, I

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Something To Smile About

As a denturist, you make your patients smile again by creating works of art in their mouths. Why not give them something else to smile about – the pleasure of coming into a beautiful, stylish practice that at once makes them feel at home and like they are important (which they are!). The appearance and

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new patients

Reactivations: Practice Management’s Most Neglected Tool

Basically, your practice is a two cylinder engine: it runs on new business and repeat business. You should be consistently advertising and, as a result, getting new patients. Much of the time, this is all you need to do along with a strong recall system. However, if your scheduling book is not full enough, an

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Buying or Selling A Practice

Establishing the value or worth of a practice is a complex matter. There are more than 30 ways in which to calculate the value of a business and in fact there is a specialty certificate for accountants which deals specifically with this. A practice, no matter how it has been appraised, is only worth what

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people-success

Associates: Is Your Practice Ready For One?

As with all the healthcare professionals we have worked with since 1989, denturists have frequently asked me whether they should get an associate. They have dreamed of having someone else come in to share the workload and the hours, to increase the profits, and to be able to take a holiday without closing the practice.

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Make Your Practice Well Known and Well Thought Of

External marketing to attract new patients is an essential part of building a successful practice. Delivering top-notch quality and service to your existing patients will produce a certain amount of new business through patient referrals, but casting the net further abroad through external marketing will increase profitability. There are literally hundreds of avenues to make

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Keep them coming back

Keep Them Coming Back: The Recall System

My Dad, who is really an incredible guy, was 72 years old last year and still going strong. His mouth, however, was not. Last November, I got up the nerve to confront him on his neglect of his mouth. Christmas was coming and I thought how nice he would look in family photos if he

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The real reason of stress

The Real Reason For Stress And Burnout

Someone once commented that the only stress free state is when you are dead. It is my belief however that most of us would prefer to be stress free in this lifetime! The current idea of “learning how to live with it”, while intellectually clever, is not one that we can readily accept or should

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Make Your Practice Work For You

Canadian Optometrists are well-primed to care for the health of their patients. It’s taking care of business that seems the higher hurdle. With competition elbowing in and patients demanding ever more value for less money, it’s tough to stay on top and keep a practice growing. Taking care of business and being a good O.D.

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How Do You Handle Life’s Roadblocks?

When you feel stopped from accomplishing something, how do you respond? Get frustrated and give up? Drown your sorrows? Blame others? Blame yourself? Finding excuses is a popular way of explaining why you didn’t meet your goal. And of course, many people just give up. But how SHOULD you handle life’s roadblocks? Write down your

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Solution

Make Your Practice Work For You

Canadian Veterinarians are well-primed to care for the health of their patients. It’s taking care of business that seems the higher hurdle. With competition elbowing in and clients demanding ever more value for less money, it’s tough to stay on top and keep a practice growing. Taking care of business and being a good vet

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Do you have a winning staff team?

There are days when, like the rest of us, you have wondered whether you should fire all the staff. Likewise, your staff were probably thinking it wouldn’t be bad to hire a new boss.  What’s wrong with this picture? Having worked with hundreds and hundreds of healthcare practitioners in Canada, we’ve observed that most of

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