How To Do Something You Don’t Want To

Are there parts about running your practice or doing a job within the practice that you just would rather delegate to someone else, or ignore, or put at the bottom of the to-do list? If yes, you are not alone. Most people have something they…

Sometimes You Just Need a Good Laugh!

Sometimes a day can seem to drag on and on. Patients come and patients go and it can be a bit boring. Why not lighten up your day as well as the patients’ or clients’ by adding some humour? The following are some fun (and clean) jokes…
Financial Secuity

Financial Security

Most practitioners (and their staff) long for personal and professional financial security.  Funnily enough, this means different things to different people. Some folks want a ton of money sitting in the bank “in case of emergency,”…

How to Bring the World to Your Door

Everyone looks for the magic bullet that will act like a magnet to draw new patients into your practice in droves. There are tons of false promises out in the market place selling you on this and promoting that as “the most outrageously successful…
Problem

Got a Problem? Speak Out!

One of your team mates is always dumping bad news on you when you would prefer good news. Or you feel one or more of your staff are against you. Or there is a patient or client who seems to have a strong negative attitude towards you. Perhaps…

Every Day is a School Day

  Have you ever met a “know best?” This is someone who thinks they know everything already and that there is nothing more they can learn or need to know. Infuriating, right? Their mind is so tightly closed that they are functioning…

Handling an Angry Client

Your day at the front desk is going along well with a lot of really nice clients or patients who are very appreciative of the terrific service and care they have received. Then suddenly, the calm and peace is ripped apart by an angry client,…