Who’s Driving the Bus Anyway?
Janice
26/02/2015
If I had a nickel for every practice owner who had staffing issues, Iâd be rich! Itâs the age old question of: Who is the
The art of management
Curiosity Killed the Cat?
Janice
23/02/2015
What is âcuriosity,â and why is it so dangerous that it killed the cat? And then there was Curious George who was always getting
Time for Change?
Janice
11/02/2015
To transition means to change from one state, location or phase into another state, location or phase. For a practitioner, this can mean going from
Life / Work Balancing Act
Janice
03/02/2015
A seasoned healthcare professional that I recently met said to me, âAll this talk about going to the next level does nothing for me. I
Are you the most popular practice around?
Janice
27/01/2015
As a healthcare provider, you are working your little bippy off trying to deliver the best possible technical care to your patients, right? And most
Why do you need a Policy Manual and Job Descriptions?
Janice
22/01/2015
Almost all practice owners have heard that written policy ⊠including a policy manual, written protocols and procedures, as well as job descriptions ⊠are
3 Steps to Increase Efficiency
Janice
20/01/2015
Have you ever felt like things in your practice (or your life) have gone a little out of control? Have you ever been frustrated trying
Employee Recognition Ideas
Janice
15/01/2015
Never underestimate the care it shows when you thank your staff for a job well done or for going the extra mile on something for
Lost Business?
Janice
07/01/2015
While every member of your team is extremely important in the delivery of perfect service to your clientele, the people who hang out at the
On the Verge of Greatness?
Janice
11/12/2014
âExcellence is not a destination; it is a continuous journey that never ends.â Brian Tracy âYou can do anything you wish to do, have anything
How Can YouTube Grow Your Practice?
Janice
25/11/2014
Like most practitioners you probably would like an increased flow of new patients, right? And there are probably many hundreds of ways that we know
Service Above and Beyond
Janice
17/11/2014
Have you ever bought a product or paid for a service where you didnât quite get what you thought you were paying for? Not quite