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Games and Fun for Staff

Practice Owner: In case you didn’t get the memo, here it is again! Staff get bored sometimes and need a little extra fun to spice things up! “Corporate culture” is a hot topic these days and it’s all about keeping your team (and yourself) being creative, challenged and energized. While there can be lots of

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Team Graph

Your Real Bottom Line

While being concerned about your bottom line as a practice owner makes sense because that is your take home pay, maybe you’re worrying about the WRONG bottom line. Is it really how much profit your practice made this year or are you focusing on the wrong thing? Are you reducing your bottom line? Breaking “the

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Outstanding Service

Extreme Service!

Walking into a healthcare practice for the first time as a new patient or client, you form an instant opinion about the practice if you are an aware and observant person. The carpet is messy, the front desk is cluttered, the receptionist didn’t instantly greet you warmly and make you feel you are in the

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In control

Is Stress Controlling Your Life?

Various aspects of your life, including your home life, your practice, your hobbies, and other interests can start flying out of your control and your stress level will start to escalate. And your enjoyment of life will head south. There are many ways of preventing this vicious downward spiral from even starting and keeping you

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Are you doing your very best?

You have probably heard many stories from your patients or clients about practices they have been to where they felt a lack of service and care from the team. Sometimes, they are mentioning that the staff seemed very uncaring or even rude. Sometimes it is the doctor who is the target … “too rushed,” “didn’t

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Emotions

Emotion can prevent Ideal Care

Chances are that your practice exists for the purposes of delivering ideal care to your patients, right? If that is done well and in quantity, staff get paid, the rent or mortgage get covered, the loans and expenses connected with the practice get paid, and, if you are really, really good … even you as

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Who’s Driving the Bus Anyway?

If I had a nickel for every practice owner who had staffing issues, I’d be rich! It’s the age old question of: Who is the source of staffing issues, the owner or the staff? As the practice owner you’d like to think it is the staff and the staff would like to think it’s you!

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Curiosity Killed the Cat?

  What is “curiosity,” and why is it so dangerous that it killed the cat? And then there was Curious George who was always getting into trouble by being curious (though he always got back out of it too)? Is curiosity, then, a bad thing? Curiosity is “the desire to learn or know about anything;

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Are you ready to Transition

Time for Change?

To transition means to change from one state, location or phase into another state, location or phase. For a practitioner, this can mean going from being an associate to now owning their own practice, or it can be moving from rented premises into their own building, or it can be getting ready to “exit” the

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Elephant balancing

Life / Work Balancing Act

A seasoned healthcare professional that I recently met said to me, “All this talk about going to the next level does nothing for me. I don’t even know what that means specifically. What I want is just to be happier with my life, work less, be more efficient, not feel so exhausted, and have a

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