Sometimes life can feel a little flat and not so interesting and you may wonder why you even bother doing what you do. Especially after a patient or client dumps all over you for something you did or didn’t do. And to make matters worse, if you are the boss, you are supposed to be
Are you an Inspiring Leader? Read More »
So the picture is this: Your practice seems to be in a slump for the last couple of months, and of course you try this and try that and nothing seems to bring the numbers back up. Then you start to wonder if it is “the recession” or some kind of temporary economic “down turn”
Don’t Believe Your Friends and Colleagues Read More »
This is a famous line out of a great movie “Cool Hand Luke,” and while it was said in a bit of a threatening way in the movie, it has always stuck with me as a truism in almost any management difficulty I have encountered. Here are some of the symptoms of a failure to
“What We Have Here Is a Failure to Communicate” Read More »
How a practice is performing and how to increase its profitability is most efficiently accomplished through the use of statistics. Some people call them “performance metrics” and others may say “practice metric monitors,” but in any case, they are referring to the numbers which measure the productivity of the various areas of the practice. Statistics
Survival Potential Read More »
While most of the practice owners we meet with enjoy the profession they chose in varying degrees from “like it” up to “passionate about it”, almost every one of them would give their eye teeth for more time away from the practice (without decreasing their take home pay). This can range from “I would like
MORE VACATION TIME – SAME INCOME? … “OUTSIDE THE BOX” THINKING! Read More »
Practice owner: “I distinctly remember giving you the order two weeks ago to order those supplies.” Staff member: “No, you didn’t, I would remember if you had and I would have done it.” “Yes, I did tell you to do it.” “No, you didn’t! Don’t blame it on me.” Fighting words that cannot be taken
I thought we discussed this …? Read More »
Have you ever experienced disappointing results when marketing your practice? Did you expect a better response than you got? Have you ever wondered how other practices have managed to have a huge number of new patients from their marketing? What, you might ask yourself, is the magic formula to improve your marketing strategy? The answer
3-Step Marketing Strategy: Know Before You Grow Read More »
In computer terminology, you can “refresh” a page on your computer by clicking a button and it will update the page with the latest information available to it. This got me to thinking that sometimes I would like to click a button in myself and refresh my image or my skills or my knowledge on
“Refreshing” Yourself Read More »
One of the most stressful aspects of managing your life, job or business are those darn SURPRISES. Any job can include surprising catastrophes. You get sued, you get falsely accused of a wrongdoing, the market crashes, you find out an employee has been stealing from you, a crazy man is screaming at your receptionist and
How to Prevent Catastrophes Read More »
IN A NEW DIRECTION?
STAGNATING? If you are not going up, you may be going down! Furthermore, have you ever noticed that nothing ever stays the same very long, if at all? Having analyzed over 6,000 practices one-on-one for potential growth, I have found that practices that are not growing are in fact slowly deteriorating – often because the
NEED A PUSH IN A NEW DIRECTION?
Horror of horrors … sticky notes are taking over your mind, your desk, your computer. Where to hide from these? How to get rid of them? Firstly, having sticky note pads to hand to jot a quick note are not necessarily a bad thing. It is what you do with them and how to organize
Attack of the Sticky Notes Read More »
Complacency and apathy Complacency is probably the number one enemy of practitioners in all professions. Trapped in a daily pattern of delivery and thinking that nothing can change is an apathy that slowly sneaks up on many healthcare providers. Some even think that they are doing the best that can be done, yet they have
Breaking Through Your Glass Ceiling Read More »