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Keeping Your Chin Up!

Doctor, the reception computer just burst into flames and there’s no back-up. Hey boss, half the day just cancelled or rescheduled their appointments. Sorry, but

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Your Golden Goose

Do you think your most valuable asset is a possession – your home, your car, your stereo or your savings?  No, none of these things

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The Face of Your Practice

When healthcare professionals say, “My front desk…” they are not usually referring to the piece of furniture in the reception area but rather to the

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