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Make Things Happen

If you do what you’ve always done…

There is a famous saying:  “If you do what you’ve always done, you’ll get what you’ve always gotten.” So true.  You can get into a rut where life and work can become a monotonous routine where you just keep putting one foot in front of the other and trudging along and not really making forward

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From Good to Great

Interested in increasing the flow of new patients or clients into your practice? If yes, you are not alone as about 95% of healthcare practices still have room to grow. Even if you are fully booked, there is always a need for new clientele because of natural attrition due to people moving on and passing

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The Winning Attitude

The Winning Attitude

I watched a Disaster Decks renovation show on TV on Sunday night and was inspired by the gentleman whose disastrous deck was being re-born. He of course was required to help. He is a pro football player and everything he was asked to do, whether he knew how to or not, he willingly jumped into

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Does Money Control You?

10 Signs Money Is Controlling You: You constantly worry about having enough money You often wish you could buy more things Your only goal in life is to get rich, but you have no realistic plan You spend money to feel better You blame others for your financial problems (government, spouse) You judge people based

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Lead

To Succeed, You Need To Lead

Whether you are the owner of a practice or one of the team members who make the practice happen, you are a leader to others.  Perhaps it is your staff you are leading, or maybe you are leading the patients/clients towards ideal care, or maybe you are a mom or dad leading your children, or

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I can do it

Why Waste Your Breath?

Ever had to face an impossible task or a killer deadline? Some people go into immediate protest: “No way,” “it can’t be done,” “get someone else to do it,” “why did you leave it to the last minute,” or “you expect all this to be done by when…?” The above are all reactions I have

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Does “Winging It” Actually Work?

Over the years, we have witnessed many “styles” of management that were in place before beginning to work with our healthcare clients. Although most professionals do NOT “wing it” when it comes to delivering their highly technical services, the management side of things is another matter. And, to answer the question “does winging it actually

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Chicken or the Egg

The Chicken or The Egg?

There is an age-old question as to which comes first:  the chicken or the egg.  Waxing philosophical for another moment, here is another:  which comes first, a good boss or a good staff? Having met with more than 6,000 doctors and analyzed their practices, I have observed that many have felt that they only have

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One step ahead of the game

One Step Ahead Of The Game

In a rapidly changing world, trying to keep a practice up-to-date and one step ahead of the game can seem very challenging, especially when you are not only the leader of your practice but also the full time healthcare provider. The penalties for not keeping ahead can range from: patients (or potential patients) being lost 

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Shrinking or Expanding

Statistics: How To Tell How You Are Doing

Did you know that in this day and age of digital everything, that there are still practice owners who manage their team by who they like, who seems the busiest, who is nicest to work with, who is the least trouble, and so on? Not only that, guesswork as to what needs to be done

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Procrastination Hurting Profits?

Procrastination is something many of us are guilty of, some more than others.  It usually results in stress, feelings of guilt and crisis.   And yes, productivity often suffers as a result and thus can affect your profitability. On the grounds that fully understanding something often opens the door to being able to control it, here

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Staff

Who’s In Charge Of Marketing?

With each healthcare professional I meet one-on-one for the free practice analysis we offer, one of the many questions I always ask is:  “Who’s in charge of your marketing?” Over the last 28 years, I have gotten quite a variety of answers: What marketing? Nobody! We don’t do marketing in our practice – all our

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