Extreme Service!
Janice
19/03/2015
Walking into a healthcare practice for the first time as a new patient or client, you form an instant opinion about the practice if you
Management Skills Made Simple
Outshine the Competition!
Janice
17/03/2015
There was this humorous commercial on TV a few years ago wherein a traveler stopped at a gas station and asked how to get to
Is Stress Controlling Your Life?
Janice
12/03/2015
Various aspects of your life, including your home life, your practice, your hobbies, and other interests can start flying out of your control and your
Are you doing your very best?
Janice
09/03/2015
You have probably heard many stories from your patients or clients about practices they have been to where they felt a lack of service and
Busy, Frustrated and Stressed?
Janice
05/03/2015
Have you ever been “busy” all day, but didn’t achieve your goals? You were probably distracted. Ever wonder why you feel frustrated at work? Distractions
Emotion can prevent Ideal Care
Janice
02/03/2015
Chances are that your practice exists for the purposes of delivering ideal care to your patients, right? If that is done well and in quantity,
Who’s Driving the Bus Anyway?
Janice
26/02/2015
If I had a nickel for every practice owner who had staffing issues, I’d be rich! It’s the age old question of: Who is the
Curiosity Killed the Cat?
Janice
23/02/2015
What is “curiosity,” and why is it so dangerous that it killed the cat? And then there was Curious George who was always getting
Time for Change?
Janice
11/02/2015
To transition means to change from one state, location or phase into another state, location or phase. For a practitioner, this can mean going from
Life / Work Balancing Act
Janice
03/02/2015
A seasoned healthcare professional that I recently met said to me, “All this talk about going to the next level does nothing for me. I
Are you the most popular practice around?
Janice
27/01/2015
As a healthcare provider, you are working your little bippy off trying to deliver the best possible technical care to your patients, right? And most
Why do you need a Policy Manual and Job Descriptions?
Janice
22/01/2015
Almost all practice owners have heard that written policy … including a policy manual, written protocols and procedures, as well as job descriptions … are