Send Out A Search Party

A practice building resource that is often not fully tapped is the patients who have received some service, such as a repair or a reline or a denture more than 8 years ago, but who have not been on regular service since.  If the patient is…
Summer

Don't Let Your Practice Take the Summer Off

Go ahead, disappear! Let’s see...where are you going to go this summer for a week or two getaway? Get your imagination in high gear. Maybe a canoe trip in the Rockies, whale watching on the Pacific Coast, trekking in the Laurentians, fishing…
Referrals to Specialists

Is the Tail Wagging the Dog?

Does the patient run the scheduling of your practice, or do you? Virtually every denturist practice that we have worked with so far (about 90 across Canada) improved their scheduling of the various tasks necessary to make the practice run.…
Referrals to Specialists

Be There or Be Square

More denturists are creating high-tech practices, yet many do not have a website. Because the Boomers are Internet-savvy, having a website is becoming mandatory to maximize your business. Visibility A website serves many purposes: Your…
Referrals to Specialists

Playing on the Same Field

What’s in it for your staff to work harder and smarter? Even fabulous staff can feel a bit left out of the financial loop when they see the revenues increase without any return to them. You are simply on different playing fields. Ever wonder…
Referrals to Specialists

Stamp of Approval

Warning: This is a marketing article in disguise! Your patients’ favourable attitude or opinion about your practice is what will help it to grow, and they will only give it their stamp of approval if they received the quality of denture and…
Referrals to Specialists

Implants and Over Dentures

We all know the real estate maxim of "location, location, location" as the key to successful sales. In your profession, we would say "education, education, education." Have you realized, though, that there are two sides to education with…
Referrals to Specialists

Who's Running the Show?

From the number of Denturists I have met with tire tracks across their chests, I’d be inclined to say that their patients are running the show! Did you know you are the executive of a business? Have you ever considered the fact that you…
Referrals to Specialists

Computer Shopping 101

People have a lot of different attitudes towards computers: love ‘em, hate ‘em, tolerate ‘em, curious about ‘em, could care less about ‘em, break ‘em, use ‘em, kill ‘em, and so on. I personally hated 'em, while my husband…
Referrals to Specialists

Make "Tender Loving Care" your Mission

Scenario One: You ask a patient in the waiting room, in front of other patients or staff, to hand their denture over to you for repair (it has also happened, probably more than once). Later, your patient is handed his or her repaired denture…
Referrals to Specialists

Delegation: The key to growth and stability

While every practice we have consulted over the past 19+ years has been completely unique in many ways, there are certain issues and patterns that are in common.  The staffing of a denture practice and delegation to the staff is one of the…