Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead or alive. He told her it was dead. She asked him how he knew that. He innocently replied, “Because I pissed in its ear and it didn’t move.” The teacher
If I had a nickel for every practice owner who had staffing issues, I’d be rich! It’s the age old question of: Who is the source of staffing issues, the owner or the staff? As the practice owner you’d like to think it is the staff and the staff would like to think it’s you!
Never underestimate the care it shows when you thank your staff for a job well job or for going the extra mile on something for the practice. There are many, many ways of showing appreciation, from just a straight, “Thank you for doing a great job this week!” to meaningful rewards and recognition. It raises
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