Anti-Hero Bosses
In her song “Anti-Hero” Taylor Swift sings about her flaws and complexities. In this vein, a new breed of practitioners is emerging – the Anti-Hero
In her song “Anti-Hero” Taylor Swift sings about her flaws and complexities. In this vein, a new breed of practitioners is emerging – the Anti-Hero
Most practice owners have a number of staff (or a hoard) and find themselves in the hot seat as the leader who is expected to
Cute joke to illustrate a key point: A kindergarten pupil told his teacher that he found a cat. She asked him if it was dead
What is “curiosity,” and why is it so dangerous that it killed the cat? And then there was Curious George who was always getting
A seasoned healthcare professional that I recently met said to me, “All this talk about going to the next level does nothing for me. I
Have you ever felt like things in your practice (or your life) have gone a little out of control? Have you ever been frustrated trying
Never underestimate the care it shows when you thank your staff for a job well done or for going the extra mile on something for
Don’t you hate it when you ask someone to do something and they say “No” point blank as the first word out of their
Once upon a time, the Practice Owner looked at her stats for the last week and gasped in dismay as she discovered a $4,000 drop
There it has sat, for over half a day. The lonely, empty, unloved, discarded pop can left behind on a chair in reception by one
Doctor, the reception computer just burst into flames and there’s no back-up. Hey boss, half the day just cancelled or rescheduled their appointments. Sorry, but
In looking for a great quote to head up this week’s help column, we came across so many good quotes from really excellent executives that